Operations Coordinator
Job No:
159200
Location:
Brisbane
- As a result of growth, an exciting Operations role has opened up at Dy-Mark!
- Enjoy variety in your role, interactions with a range of stakeholders, and the opportunity to make a meaningful difference within the company!
- Earn a competitive salary circa $65K-$70K plus super, with parking on site and further benefits!
Our Organisation
At Dy-Mark we're a leading force in the innovative manufacture and distribution of top-quality specialised marking paints and coatings. Our rigorous product development and testing programmes have grown our product ranges extensively to now include: marking aerosol/bulk paints, inks and dyes, industrial markers and stencilling products, protective and decorative coatings, cleaners and solvents and industrial packaging products.
We take pride in building close relationships within the Forestry, Construction and Mining industries as well as numerous industrial and hardware buying organisations throughout the world.
We have a team of more than 120 people across our network of state offices, warehouses and manufacturing facilities. Our values are at the forefront of everything we do:
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Commitment to sustainability Operate with integrity - people before profits Respect in the way we do business Encourage innovation and dynamic thinking |
The Opportunity
As a result of growth within Dy-Mark, we're looking for a full time Operations Coordinator to join our team, based in our Head Office in Darra, Brisbane. Reporting to the National Account Manager (Hardware & Trade), some of they key responsibilities of this role will be to:
- Coordinate merchandise flyers and other documentation for merchandisers to use
- Manage call cycles and journey plans for our merchandisers
- Set field tasks which promote the growth of Dy-Mark
- Review field reports and photos, and provide suggestions for improvement
- Perform data entry of store information, product information and other relevant information
- Build, coordinate and execute monthly training programs to improve knowledge of our merchandisers
- Coordinate and communicate to our merchandise team to ensure new store set up and refits are completed on time
- Review and communicate store audit results, ensuring corrective actions are completed in a timely manner
- Provide administrative support to the National Account Manager
Different team members are responsible for the customer service side of things, so you won't need to handle product inquiries from stores.
Systems and processes are well set-up, and the wider team is established, so your key contribution to Dy-mark will be around the timely flow and communication of information to and from merchandisers, to enable overall business success.
Training will be provided to ensure you're familiar with the Dy-Mark brand and products. You'll receive a mix of office, store and factory training to set you up for success.
What we need from you
The successful candidate will have experience in a similar role, strong customer service skills, and excellent communication skills (both verbal and written). We're looking for someone with strong attention to detail, and fantastic organisational skills.
This is a fast-paced role so you need to be able to adapt to change.
You'll need a current driver's licence, and you'll need to be proficient in the use of MS Office. Experience using Pronto ERP will be highly regarded, but is not essential.
Perks of the role
When working at Dy-Mark you can take pride in knowing that you are putting your name behind a quality product that is sold and desired around the globe. You can also take stock in the fact that you will have a fantastic opportunity within an industry that has had steady demand throughout the pandemic. We are also certain you will enjoy our workplace culture that is supportive and encouraging of everyone who comes through the door.
For your hard work you will be rewarded with a competitive salary circa $65,000-$70,000 plus super, and additional benefits such as:
- A friendly and supportive team culture;
- Product training;
- On-site parking; and
- Opportunities for career progression.
We value gender equity, diversity and inclusion and are looking for candidates who share and support our values. We strongly encourage applications from First Nations Australians, people from culturally and linguistically diverse backgrounds, carers, LGBTIQA+ and people with a disability.