Retirement Village Managers - Residential Property

Discover what’s possible where they don’t retire for good … they retire for great.

The Village Retirement Group is an award-winning business dedicated to designing and managing quality retirement villages for those aged over 65 across Brisbane Suburbs. Our villages are characterised by a combination of superb accommodation and social facilities, which provide a wonderful lifestyle and community atmosphere for residents. We are a family based business with over 2,000 residents calling our villages home.  We pride ourselves on the calibre of staff we employ within the group and highly value our team, who share their vision for the future.

We have 5 villages across the Greater Brisbane Region (all within 20kms of the Brisbane CBD), plus more villages under development, providing a range of options for luxury retirement living to suit everyone.

Interested in learning more? You can view our website here.

We are currently looking for Village Managers for our Inner Brisbane locations.

The Role

We are seeking dynamic and experienced Village Managers to lead our thriving community of seniors!

As Village Manager, you'll be integral to the healthy heartbeat of our seniors’ community, overseeing operations and steering your team. Under your leadership and with support from Sales Managers and Corporate staff, you will create a warm and welcoming environment where residents are proud to live. 

With your exceptional leadership abilities, you'll inspire and uplift the team. You will deliver a high level of service with exceptional interpersonal skills, further promoting the camaraderie between staff and residents. Your dedication to the well-being of our residents will be evident in every engagement, with a focus on positive and empowering experiences for everyone involved. Our Village Managers are responsible for overseeing day-to-day operations and ensuring our Villages remain uplifting and positive communities where retirees can thrive. 

Benefits and Rewards

When you join The Village Retirement Group, you will be joining a strong network of retirement villages that put quality and service first. You will receive a generous salary circa $120,000 plus super and great benefits!

Benefits include:

• Bonuses to increase your take-home pay by OTE an extra $15,000 per year
• Strong community culture with regular events
• Opportunity to collaborate on the strategic direction of the village and its business plan
• Networking opportunities across the Village Retirement Group

As a small and well-established network of retirement villages, we value continuous improvement and welcome open and transparent communication within all aspects of the business. 

About You

As our new Village Manager, you will have a strong track record of success in managing residential villages, with retirement villages or fast-paced multi-residential experience essential. Vital to your success will be your astute nature and your ability to carry out your duties in an engaging and energetic manner whilst balancing resident satisfaction with procedure and policy compliance in a busy and vibrant village.

Your financial acumen will play a crucial role in managing the annual village budget, ensuring the continued prosperity of our community and its residents. You will have a positive and collaborative approach to working with colleagues, including the Sales team and corporate staff.

You will have:

• Experience maintaining successful relationships with residents, staff and colleagues
• Ability to see the bigger picture, managing resident expectations whilst balancing the interest of the overall business
• Advanced communication skills, both written and verbal, including internal and external stakeholder management skills
• Interest in collaboration across all facets of the business to build successful relationships
• Strong understanding of the importance of compliance with regulations and laws and the ability to ensure correct processes are followed
• Willingness to comply with existing policies and procedures
• Excellent leadership skills, adept at leading a small, dedicated team 
• Ability to work autonomously and demonstrate initiative

As a Village Manager, you will be committed to maintaining and upholding the values of The Village Retirement Group in all of your undertakings.

Please Note: you will need to undertake a Police Check and, given the vulnerability of our communities, be fully vaccinated against the flu and Covid-19.

We may also have a higher level role available for a Southside Operations Manager in Brisbane, for someone with extensive experience in operations management of residential living.