Service Manager (Ulladulla)
Job No:
26541
Location:
Ulladulla, NSW
- Are you a pro-active, self-motivated and innovative individual with management experience?
- Do you have experience working in mental health or community services?
- Would you like to work for an organisation that is recognised as a leading provider of mental health services?
- Excellent remuneration package made up of base salary + super + tax free benefits!
About the Organisation
The Richmond Fellowship of New South Wales (RFNSW) is a rapidly growing NGO (non government organisation). For over 30 years, we have provided community-based mental health support and rehabilitation services throughout metropolitan, regional, rural and remote New South Wales. We are recognised as a leading provider of mental health services and promote the rights of those experiencing mental illness. RFNSW is committed to providing high quality services and is looking for insightful, innovative and adaptable individuals dedicated to making a difference in mental health.
The RFNSW:
- Provides a range of accommodation services with varying levels of support that enable people with mental illness to live in the community in an environment of support and acceptance.
- Provides and facilitates access to recovery and psychosocial rehabilitation programs that assist each person to maximise his or her potential to function at an optimum individual level.
- Supports people to be able to take greater responsibility for their lives.
- Promotes positive attitudes towards people with a mental illness in the community and to challenge and overcome prejudice and stigma.
- Lobbies for increased resources to improve services for people with a mental illness.
About Ulladulla
Ulladulla is a coastal town in New South Wales, on the Princes Highway, approximately 250 km south of Sydney.
Situated on its famous and picturesque harbour, Ulladulla is the commercial and retail centre for the Coastal Resort district. In Ulladulla's CBD you will find supermarkets, real estate agents, shops, offices and banks as well as a wide variety of accommodation at leading hotels, motels and guest houses.
About the Opportunities
The Richmond Fellowship of New South Wales (RFNSW) is seeking a full-time Service Manager to lead their team in Ulladulla.
This role will be responsible for managing Ulladulla's Service Centre and supervising staff to ensure the best possible services for all clients.
Main responsibilities will include:
• Providing day-to-day management of the Service Centres;
• Providing supervision and support to all direct care staff in the Service Centres;
• Assisting in the implementation, development and review of policies and procedures;
• Overseeing and monitoring all Service Centres accounts to ensure that they conform to proper accounting procedures; and
• Ensuring that each team member has regular, documented line supervision, on-the-job performance and staff development.
The successful candidates will possess tertiary qualifications and ideally have a minimum of three years' management experience and previous experience in mental health, rehabilitation or disabilities.
You will have an understanding of the Mental Health Act and NSW Disability Services Act and a good local knowledge of the area and its health services will be highly regarded.
Some experience in financial management will also be highly advantageous. Computer literacy is also a key attribute to be successful in this role.
Importantly, you will have a positive attitude towards people living with a mental illness and possess superior written and verbal communication skills, with the ability to work both autonomously and in a team. Resilience and crisis management skills are also an integral part of this role, as the nature of this sector and the role are multi-faceted and priorities can compete from time to time.
You will enjoy exciting levels of variety in this role, including service delivery and client contact, staff management, administration responsibilities and service development.
In addition to an attractive remuneration package, you will finish each working day knowing you have helped to improve the lives of others.
It is essential that applicants possess a current NSW Driver’s Licence and have the right to work in Australia.
RFNSW is a great organisation to work for, with a commitment to staff development, training and work/life balance. A supportive and friendly organisational culture will further increase your job satisfaction.
Join this vibrant organisation that recognises and values its people as demonstrated by:
• Tax-Free Salary Packaging available of up to $16,050;
• Family-friendly and flexible working conditions;
• Generous leave provisions including paid maternity leave;
• A talent management and study assistance program;
• Career development opportunities;
• Access to peer support and critical incident support services and regular professional management support; and
• Comprehensive infrastructure including fleet motor vehicles, mobile phones and other resources for work purposes.
Successful applicants will be appointed subject to a national criminal record check and checks with referees.
RFNSW values respect and professionalism and encourages a supportive and learning culture for its people. We are committed to EEO principles and a workplace free of discrimination.