Service Coordinator

About The Company

Our client is a Fire and Safety Protection Service Provider with over 100 years of combined experience and expertise in the industry of fire and safety. They install, test, and maintain fire protection equipment across various industries.

Our client is expanding their services to include Sprinklers in-house and is seeking a talented Administration Officer to join their team as a Service Coordinator.

About The Opportunity

Some of your responsibilities will include:

• Handling enquiries, resolving issues, and providing assistance via telephone and email
• Managing and scheduling routine servicing and repairs for the Sprinkler department
• Liaising with internal and external stakeholders
• Maintaining accurate customer records
• Overseeing on-site teams' schedule
• Performing general ad-hoc duties

About You

The successful candidate will have:

• Previous experience in the same or similar role
• Experience in the essential service fire industry and ideally in the sprinkler/pump industry
• Experience using Uptick or a similar software (preferred, not essential)

You will also have:

• Excellent written and verbal communication skills
• A positive attitude, eagerness to learn, and high motivation
• Ability to work independently and in a team environment
• Willingness to adapt and grow with a dynamic company

What's in it for You?

• Earn a Competitive Salary
• Permanent Position | Immediate Start
• Join a Supportive Team Environment
• Opportunities for Professional Growth
• Enjoy Company Events | Parking Available
• Located in the Leafy Northern Eastern Suburbs 
• Be Part of a Team Where You Are Valued and Not Just a Number

Apply today and don't miss out on starting this exciting opportunity as soon as possible!