• Earn an attractive package in excess of $100,000 per annum, PLUS super and benefits!
• Be part of a team providing a quality experience for retirees, and manage their business strategy!
• Enjoy a dynamic role in a beautiful location, fostering strong community relationships and enhancing residents' lives!

About the Organisation and Locations

The Village Retirement Group is an award-winning, family-owned-and-operated business dedicated to designing, marketing and managing quality retirement villages for those aged over 65 in Brisbane and in Queensland. The Village Retirement Group prides itself on the calibre of staff it employs within the group and highly values the team that will share its vision in the future. The Village Retirement Group has established five villages across Brisbane (all within 20kms of the Brisbane CBD) and Toowoomba with a new luxury facility soon to open in Manly, providing a broad selection of retirement living options to accommodate everyone's desires.

Interested in learning more? You can view their website here.

About the Opportunity

We are seeking a dynamic and experienced Village Manager to support our thriving community of seniors in Yeronga, QLD. This person will primarily be based in Yeronga and provide relief/assistance to other villages where required. You will also have the opportunity to learn from the current Village Manager at Yeronga, allowing you to gain valuable insights and put them into practice, ensuring a seamless transition and continued excellence in community management. This is an excellent opportunity for a passionate leader to make a meaningful impact in the lives of our residents and their families.

Key Responsibilities: 

• Assist with all aspects of village operations, including day-to-day activities and long-term strategic planning.
• Create a welcoming and comfortable environment for residents, families, and staff.
• Serve as one of the primary contacts for residents and their families, addressing inquiries and concerns with excellent communication skills.
• Ensure a high level of service and satisfaction for residents, promoting an exceptional living experience.
• Report directly to the Village Manager, collaborating to achieve outstanding results and receive guidance and support.
• Work in callaboration with the Group Facility Asset Manager to manage village assets effectively.
• Help to lead and inspire a team, conducting orientations and inductions to foster a positive work environment.
• Exhibit autonomy and self-motivation in achieving operational goals and maintaining high standards of performance.

Enjoy a Monday to Friday workweek. 

About You

To be considered for this position you will need to have strong interpersonal and organisational skills. You will have a strong track record of success in managing retirement communities, with a deep understanding of the unique needs and challenges facing seniors. Your resilient nature will see you carry out your duties in an engaging and energetic manner with a focus on resident satisfaction and compliance with all procedures and policies in a busy and vibrant village. No two days will be the same, so you will need to enjoy variation and working reactively to be successful in the role. 

The ideal candidate will have prior experience managing a successful retirement village community or may be an Assistant Village Manager looking to take the next step in their career. Importantly, you will be able to demonstrate an ability to build successful relationships with residents, colleagues and other stakeholders. 

• Strong understanding of the importance of compliance with regulations and laws
• Experience in a similar role is highly desirable, preferably for candidates with a hospitality, customer service  or property management background
• Excellent leadership skills adept at leading a small, dedicated team 
• Ability to ensure correct administrative and legislative practices are followed
• Strong stakeholder engagement skills, and experience managing resident's expectations

Please be aware of the following eligibility requirements;

• Year 12 education or higher;
• Computer literacy;
• Current First Aid certificate with CPR, and;
• Current Police/National criminal history check

About the Benefits

This position offers a unique opportunity to join a thriving, family-owned organisation. Working closely with the Village Manager will provide you with invaluable knowledge and hands-on experience. Additionally, you'll have the chance to embrace and express the community-based values of The Village Retirement Group in your daily activities.

• Earn a Generous salary in excess of $100,000 per annum PLUS super.
• Strong community culture with regular staff events
• Paid professional development opportunities including conferences and networking opportunities
• As a small and experienced network of retirement villages, we are able to implement process changes easily based on your recommendations

Ready to Apply?

So what are you waiting for? This opportunity won't last long so if you think you have what it takes to join the Village team, don't wait! - Apply Now!