Join a world-class search and rescue service and contribute to saving lives on the NSW waterways!

• Be a vital part of a dynamic emergency service organisation with a strong community focus
• Support key operational and corporate functions in a varied and engaging role
• Permanent full-time position with opportunities for professional growth
• Attractive remuneration package plus access to a not-for-profit salary sacrifice scheme

About the Organisation

Marine Rescue NSW (MRNSW) operates under the State Emergency and Rescue Management Act, with a vision of being a world-class volunteer rescue service. Our mission is to prevent injury and death on NSW waterways by providing marine search and rescue response, monitoring and responding to marine radio traffic, and delivering safety education programs.

Equipped with a contemporary fleet of rescue vessels and backed by state-of-the-art technology and training, MRNSW stands as an industry leader in the southern hemisphere. With more than 3,400 active volunteer members across 46 geographic units, MRNSW is deeply embedded in local communities along the NSW coast and priority inland waterways.

Our staff team supports the Board of Directors, members, and units across operations & capability and corporate services, fostering a supportive and safe working environment for all.

For more information, visit our website: https://www.marinerescuensw.com.au/

About the Opportunity

MRNSW now has an exciting opportunity for two Business Support Officers based at our Cronulla head office. These newly created roles provide critical administrative and project support to enhance MRNSW’s efficiency and service delivery.

One position will be aligned with the Operations & Capability Division, supporting Operations, Training, Fleet, and Health, Safety & Culture. The other will be aligned with the Corporate Services Division, supporting Communications & Engagement, Marketing, Media, Information Technology, Property & Stores.

More specifically, your responsibilities include but are not limited to:

• Providing administrative and project support across either the Operations & Capability or Corporate Services division
• Coordinating meetings, recording key discussions, decisions, and actions
• Acting as a business concierge and managing office operations at MRNSW head office
• Providing professional first-point-of-contact service for MRNSW Volunteer Members and suppliers
• Managing mail processing, order fulfilment, and routine financial transactions
• Updating and maintaining databases to ensure accurate record-keeping
• Assisting in planning and coordinating events, including major search and rescue exercises
• Supporting emergency response logistics and post-incident analysis
• Ensuring confidentiality and handling sensitive information with discretion
• Supporting additional office and operational tasks as required

About You

To be successful in this role, you will need:

• Proven experience in an advanced administrative or customer service role
• Strong organisational skills with the ability to manage multiple tasks efficiently
• Proficiency in Microsoft Office Suite and Google Workspace
• Exceptional written and verbal communication skills
• Ability to work independently and as part of a team in a dynamic environment
• A flexible attitude, including availability for occasional weekend or out-of-hours work
• A current driver’s license and Australian citizenship or permanent residency

Highly desirable qualifications and experience include:

• Experience in a community organisation or emergency service, either as a staff member or volunteer
• Experience in project administration, including planning and execution
• Relevant tertiary qualifications in Business Management, Emergency Management, or a related field

About the Benefits

Marine Rescue NSW is driven by its people—dedicated personnel motivated to serve their communities. This position offers:

• Competitive salary plus superannuation
• Not-for-profit salary sacrifice package of up to $18,550 to maximise take-home pay
• A supportive and dynamic work environment in a respected emergency service organisation
• Hybrid work options available after the initial induction period

Ready to Apply?

This is a fantastic opportunity for a motivated and adaptable professional to join an essential emergency service organisation. If you are ready to make an impact, APPLY NOW!