Administration Officers

Job No: 290888
Location: Quirindi & Tamworth, NSW

  • Lead transformative primary care in a culturally significant and community-focused health organisation to enhance community health outcomes.
  • Earn a competitive salary, with superannuation and salary sacrificing.
  • Collaborate with a dedicated team to uphold cultural sensitivity and high-quality patient care.
  • Drive innovation and operational excellence while making a meaningful impact on Aboriginal health outcomes.

About Walhallow Aboriginal Corporation

Walhallow Aboriginal Corporation (WAC) is committed to delivering culturally sensitive healthcare services to the Quirindi, Walhallow, and Coledale communities. Our comprehensive offerings include general practice clinics, health screenings, work development programmes, Aboriginal disability liaison support, and coordination of visiting services. With a team of regular GPs, nurses, and Aboriginal Health Practitioners, we ensure that each service is tailored to meet the unique needs of our community members.

Rooted in a rich history dating back to the early 1900s, WAC has evolved from a pastoral lease into a vital community hub, advocating for Indigenous rights and promoting cultural awareness. By integrating cultural respect with modern healthcare solutions, we strive to create an environment where heritage and health converge, fostering a sense of belonging and well-being for all.

For more information, please visit our website: https://walhealth.org.au/

About the Opportunity

Walhallow Aboriginal Corporation (WAC) is looking for two full-time Administration Officers based in Quirindi and Tamworth, NSW.

Reporting to the Practice Manager, these roles will be integral to the smooth operation of WAC’s healthcare services. The successful candidates will provide frontline administrative support, manage patient bookings, and ensure a welcoming and culturally sensitive environment.

More specifically, your responsibilities include but are not limited to:

  • Managing patient appointments, reception duties, and general inquiries

  • Supporting GPs, nurses, and Aboriginal Health Practitioners with administrative tasks

  • Maintaining patient records and ensuring confidentiality

  • Using clinical information systems to process bookings and records

  • Assisting with Medicare billing and claims processing

  • Providing administrative support to the Practice Manager and clinic staff

  • Ensuring compliance with healthcare policies and procedures

  • Delivering exceptional customer service to patients and stakeholders

About You

To be considered for this role, you will need:

  • A minimum of 2 years’ experience in administration, preferably in a medical or clinical setting

  • Cert III in Business Administration or a relevant qualification

  • Strong organisational and multitasking skills

  • Excellent communication and interpersonal abilities

  • Proficiency in Microsoft Office Suite and experience with patient management systems

  • Ability to work under pressure in a fast-paced environment

  • High-level attention to detail and confidentiality

  • Knowledge of local community services and cultural sensitivity is highly valued

Salary & Benefits

Compensation includes a competitive annual salary, negotiable based on skills and experience, plus a host of excellent benefits, including:

  • Superannuation and tax-effective salary packaging options
  • Professional development opportunities, including workshops and training
  • The chance to work in a dynamic, community-focused organisation
  • The opportunity to make a meaningful difference in Aboriginal health and well-being
  • A supportive workplace culture that values relationships and teamwork
  • A stunning regional lifestyle in the picturesque New England region of NSW, combining the charm of a country setting with modern conveniences

By joining Walhallow Aboriginal Corporation, you will become part of a mission-driven team working towards a shared vision of improving health outcomes for Aboriginal communities.

WAC’s work is underpinned by its commitment to collaboration, respect, and cultural integrity. The organisation values the contributions of its diverse workforce, fostering a multidisciplinary approach to achieving health outcomes.

If you are ready to make a significant impact in the health sector and contribute to the well-being of Aboriginal communities, we encourage you to Apply Now!

Apply Now

Personal Details * Required field

  1. Digits only or add + for international numbers

Questions

A Journey of Health Empowerment

Walhallow Aboriginal Corporation (WAC) is an Aboriginal Community Controlled Health Organisation (ACCHO) providing primary healthcare via its clinics across Northern New South Wales. We are a multi-disciplinary service working with and within our communities to provide high standards of care.

Walhallow Aboriginal Corporation was established in 1980 and is one of the longest running and most successful Aboriginal Medical Services in Australia. Over that time, it has grown substantially and now also provides services in Caroona, Coledale (West Tamworth) and Quirindi.

The Walhallow Aboriginal Corporation has deep roots in the history and culture of the Aboriginal people in Caroona NSW. Originally, Walhallow was established as a pastoral lease in the early 1900s, a period marked by significant changes in land ownership and management in Australia. Over time, the station became not just a place of economic activity but also a hub for the local Aboriginal community, providing employment opportunities and a sense of belonging.

Walhallow Aboriginal Corporation