Continuous Quality Improvement (CQI) Coordinator

Job No: 295276
Location: Katherine, NT

Drive high-impact quality improvement initiatives across a culturally respected and community-led health service.

  • Earn a competitive salary commencing from $110K base, PLUS Super and more!
  • Flexible work arrangements available when not travelling (subject to operational requirements)
  • Relocation assistance available to help you settle into your new role
  • Salary packaging options to significantly boost take-home pay
  • Based in Katherine, NT, with travel to remote clinics – support reform from the frontline

Our Values

Our mission is to strengthen community health and wellbeing through accessible, locally driven care. By empowering Indigenous voices and fostering community-first leadership, Sunrise continues to lead health reform and deliver meaningful impact across the region.

At Sunrise, our core values shape everything we do:

  • Commitment to Aboriginal community control and health equity
  • Open-mindedness, blending cultural traditions with best-practice care
  • Honesty, efficiency, and respect in how we work
  • Education to grow future Indigenous leaders

Sunrise Health Service is a respected Aboriginal Community Controlled Health Organisation based in Katherine, Northern Territory. We provide culturally safe, high-quality primary health care to Aboriginal and Torres Strait Islander communities across the Big Rivers region through a network of remote clinics and multidisciplinary teams.

To learn more, visit: www.sunrise.org.au

About the Opportunity

Sunrise Health Service Aboriginal Corporation is looking for a full-time Continuous Quality Improvement (CQI) Coordinator to join our team in Katherine, NT. While the position is based in Katherine, flexible work arrangements may be considered, with regular travel required to remote communities across the Big Rivers region.

Reporting to the Executive Manager of Clinical Operations, this position plays a key role in leading the development, integration, and ongoing evaluation of quality improvement systems across clinical and organisational programs.

More specifically, your responsibilities include but are not limited to:

  • Coordinating and conducting clinical and organisational audits
  • Supporting Sunrise’s accreditation processes (RACGP, ISO, NDIS)
  • Developing audit schedules, reports, and quality dashboards
  • Embedding CQI into strategic and operational planning
  • Educating and training staff on quality standards and processes
  • Facilitating use of data (e.g. KPIs, NTAHKPIs, Traffic Light reports) to drive improvements
  • Ensuring compliance and safety standards are met across the service
  • Providing culturally safe feedback mechanisms to clients and community

To read the full position description, please click here

About You

To be considered, you must hold current registration with the Nursing and Midwifery Board of Australia (AHPRA) or be eligible to register, along with a Graduate Diploma in a clinical or relevant field. You will also need an unrestricted manual driver’s licence, First Aid Certificate, and the necessary clearances to work with vulnerable people.

Additionally, the following experience and background will be highly valued:

  • Proven success in clinical governance, quality systems, or CQI in a healthcare setting
  • Strong analytical skills and experience interpreting data to inform practice
  • Ability to educate staff and lead cultural change through evidence-based practice
  • Demonstrated understanding of Aboriginal health issues and culturally safe care
  • Familiarity with accreditation frameworks and regulatory reporting (e.g., RACGP, ISO, NDIS)

As our ideal candidate, you are systems-focused, self-motivated, and skilled in building cross-functional relationships. You’ll bring a proactive approach to problem-solving, a passion for data-informed improvement, and a commitment to equitable health outcomes.

You must also hold or be willing to obtain:

  • Ochre Card (NT Working With Children Check)
  • National Police Clearance
  • Valid Australian Driver’s Licence (manual)
  • Vaccination status that allows you to work with vulnerable populations

About the Benefits

Your compensation will include a base salary starting from $110,000, plus a range of benefits including:

  • Salary packaging options to significantly boost take-home pay
  • Flexible work arrangements available when not travelling (subject to operational requirements)
  • Relocation assistance available to help you settle into your new role
  • 6 weeks' annual leave with 18% leave loading
  • Paid Study Leave available so you can broaden your horizons and upskill during your time with us
  • Supportive multidisciplinary team and strong internal professional network
  • The opportunity to lead impactful improvements across the health system

Ready to Apply?

If you're seeking a meaningful role where your leadership in quality improvement can transform service delivery and community outcomes - Apply now to join a culturally driven and purpose-led team at Sunrise Health Service.

Apply Now

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Questions

About Sunrise Health Service

Sunrise Health Service Aboriginal Corporation has spent the year continuously planning with other Aboriginal Health Services and with the NT Government, to prevent and manage any out breaks of COVID-19 that may occur. It has been incredibly time consuming and has involved significant engagement with our communities - but we have still continued to deliver acute and chronic health services during these difficult times.

The nominal total ATSI population of Sunrise Health Service Aboriginal Corporation (SHSAC) Communities is 1858 females and 1746 males (total 3604) in the Katherine East region. Of this population, 1042 (29%) are under the age of 15. At times SHSAC communities are subject to substantial client inflows from adjoining regions and this can temporarily boost population by up to 50%.

Sunrise Health Service Aboriginal Corporation