• Make your mark at Australia’s most aspirational Museum of Natural History
• $70K–$85K salary + 12% Super + Relocation allowance + Training benefits
• Lead a small and passionate team, creating unforgettable experiences for visitors from around the world

Discover the Australian Age of Dinosaurs Museum

The Australian Age of Dinosaurs Museum of Natural History is an award-winning, not-for-profit organisation at the heart of Australia’s most significant dinosaur discoveries. Located atop The Jump-Up, a stunning mesa in Central West Queensland, the Museum houses the world’s largest collection of Australian dinosaur fossils.

Since its establishment in 2009, the Museum has grown into an iconic attraction, featuring a Fossil Preparation Laboratory, the March of the Titanosaurs exhibition, the Gondwana Stars Observatory, and Dinosaur Canyon. Additionally, the Museum manages Dinosaur Stampede National Monument at Lark Quarry Conservation Park, the site of the world’s only known record of a dinosaur stampede.

The Museum is entering its next stage of growth and is seeking a Reception Centre Manager to oversee day-to-day management of the Reception Centre and front-of-house operations. Find out more here

A career that’s 100 million years in the making!

As Reception Centre Manager, you will be responsible for leading the day-to-day operations of the Museum’s Reception Centre and associated satellite sites, ensuring the effective delivery of guest-facing programs, retail, café, and accommodation services.

Reporting to the Head of Museum, you will provide front-of-house and operational support, including exhibitions, accommodation, and visitor experiences, while supporting staff and maintaining high standards of customer service.

More specifically, your responsibilities will include:

• Managing daily operations at the Reception Centre, Museum exhibitions, and Dinosaur Stampede
• Overseeing Museum programs, accommodation bookings, and third-party events
• Managing ResPax booking software and associated tour documentation
• Leading stock management, operations, and staff of the Museum Café and Park Café
• Supervising retail merchandising and stock control for both the Museum and Park shops
• Driving high-quality internal and external customer service outcomes
• Managing social media scheduling and complaint handling
• Supporting staff recruitment, rostering, and human resources processes
• Conducting staff training, inductions, and coordinating cross-site operations
• Supporting Museum-wide initiatives and contributing to continuous improvement

Is this you?

This role is suited to someone with formal qualifications relevant to visitor services, business management, or food safety. To be eligible, you must hold or be able to obtain a Queensland Working with Children Check (Blue Card),  National Police Check.

Essential skills and experience:

• Demonstrated customer service expertise in a public-facing environment
• Strong retail and café management skills
• Effective team leadership and people management experience
• Familiarity with booking systems, ideally ResPax
• Human resources knowledge, including rostering, recruitment, and staff development
• Proficiency in administrative systems and reporting

Highly regarded qualifications and experience:

• Event coordination or hospitality background
• Experience within a museum, tourism, or not-for-profit environment
• Knowledge of workplace health and safety and food safety requirements
• Experience with social media or digital content management
• Holding Food Safety Supervisor certification, Responsible Service of Alcohol (RSA) certification or First Aid and CPR certificates.

As our ideal candidate, you will be organised, collaborative, and passionate about delivering service excellence. You will be adaptable and comfortable working in a dynamic, fast-paced environment, with a genuine enthusiasm for working. Your contribution will have a lasting impact.

A stunning location like no other!

Imagine waking up each day beneath an endless blue sky, where the sun paints the horizon in gold and the night unveils a dazzling display of stars like nowhere else on Earth. In Winton, Queensland, life isn’t just lived—it’s experienced.

Here, you’ll find more than just a place to call home. You’ll find a community that feels like family, opportunities that inspire, and a lifestyle that brings out the best in you. From world-renowned dinosaur discoveries to lively festivals and breathtaking landscapes, Winton offers something truly special—a chance to embrace adventure, connect with nature, and be part of something extraordinary.

Forget the rush, forget the stress—Winton is where you can build a future filled with purpose, passion, and endless possibilities. The question isn’t why move to Winton—it’s why not?

What we offer

This is a full-time fixed-term salaried position offering a competitive package, including:

• Salary: $70,000 – $85,000 per annum, depending on experience
• Superannuation: 12%
• Relocation allowance: Up to $1,500, payable after successful completion of a three-month probation period
• Professional development: An annual allowance of up to $2,000 (eligible after 12 months of employment)
• Accommodation Available at the Maloney Lodge Precinct (short-term)
• Culture and community: Access to exclusive events and a warm, supportive team culture
• Flexible hours during the busy season (April–September) and adjusted shifts for evening events
• A picturesque and unique work environment in Australia’s first International Dark-Sky Sanctuary

If you’re a motivated professional ready to step into a career that combines leadership, tourism, and a passion for natural history, we want to hear from you. Apply now and help bring Australia’s prehistoric past to life.