Lead the Front Line of Australia’s Most Aspirational Museum of Natural History

• Shape the visitor experience. Build team cohesion. Make the role your own.
• Earn between $70K - $85K PLUS 12% Super 
• Relocation Allowance, Professional Development and MORE!
• Lead a small and passionate team, creating unforgettable experiences for visitors from around the world

Discover the Australian Age of Dinosaurs Museum

The Australian Age of Dinosaurs Museum of Natural History is an award-winning, not-for-profit organisation at the heart of Australia’s most significant dinosaur discoveries. Located atop The Jump-Up, a stunning mesa in Central West Queensland, the Museum houses the world’s largest collection of Australian dinosaur fossils.

Since its establishment in 2009, the Museum has grown into an iconic attraction, featuring a Fossil Preparation Laboratory, the March of the Titanosaurs exhibition, the Gondwana Stars Observatory, and Dinosaur Canyon. Additionally, the Museum manages Dinosaur Stampede National Monument at Lark Quarry Conservation Park, the site of the world’s only known record of a dinosaur stampede.

The Museum is entering its next stage of growth and is seeking a Reception Centre Manager to oversee day-to-day management of the Reception Centre and front-of-house operations. Find out more here

A career that’s 100 million years in the making!

As Reception Centre Manager, you will lead day-to-day operations across the Reception Centre and associated sites, ensuring seamless visitor experiences across retail, café, bookings, accommodation and tour programs.

You will: 

• Bring cohesion and direction to front-of-house operations
• Lead, mentor and develop a small, passionate team
• Drive service excellence and operational standards
• Identify process improvements and implement practical solutions
• Oversee café, retail and stock management operations
• Manage bookings through ResPax and associated tour documentation
• Coordinate accommodation services and third-party events
• Support recruitment, rostering and staff training
• Contribute to cross-site collaboration and Museum-wide initiatives
• Play a pivotal role in shaping culture, performance and visitor satisfaction

This is a role for someone ready to contribute immediately and elevate the team from day one

Who Will Thrive Here

This role will suit someone who:

• Has proven experience leading teams in hospitality, tourism, retail or visitor services
• Is confident managing people, performance and daily operations
• Can step into complexity and bring order quickly
• Is comfortable overseeing multiple service areas
• Understands rostering, recruitment and team development
• Knows how to balance customer experience with commercial outcomes
• Brings practical problem-solving ability, not just good intentions

We are looking for someone who already knows how to run operations and is ready to take ownership of something bigger.

Highly regarded experience includes:

• ResPax or similar booking systems
• Museum or tourism environments
• WHS and food safety knowledge
• Event coordination
• Social media or digital content management
• Food Safety Supervisor, RSA, First Aid or CPR certification

Perhaps you’ve “cut your teeth” in a strong organisation but aren’t progressing as quickly as you’d like. Perhaps you’re ready to take ownership instead of waiting for your next promotion - This role offers that platform!

Please Note: You must hold (or be able to obtain) a Queensland Working with Children Check (Blue Card) and a National Police Check.

A stunning location like no other!

Imagine waking up each day beneath an endless blue sky, where the sun paints the horizon in gold and the night unveils a dazzling display of stars like nowhere else on Earth. In Winton, Queensland, life isn’t just lived - it’s experienced.

Here, you’ll find more than just a place to call home. You’ll find a community that feels like family, opportunities that inspire, and a lifestyle that brings out the best in you. From world-renowned dinosaur discoveries to lively festivals and breathtaking landscapes, Winton offers something truly special - a chance to embrace adventure, connect with nature, and be part of something extraordinary.

Forget the rush, forget the stress - Winton is where you can build a future filled with purpose, passion, and endless possibilities. The question isn’t why move to Winton - it’s why not?

What we offer

This opportunity comes with a strong and competitive remuneration package, including $70,000 to $85,000 (depending on experience) PLUS 12% Super, along with a host of benefits including:

• Relocation allowance: Up to $1,500, payable after successful completion of a three-month probation period
• Professional development: An annual allowance of up to $2,000 (eligible after 12 months of employment)
• Accommodation Available at the Maloney Lodge Precinct (short-term)
• Culture and community: Access to exclusive events and a warm, supportive team culture
• Flexible hours during the busy season (April - September) and adjusted shifts for evening events
• A picturesque and unique work environment in Australia’s first International Dark-Sky Sanctuary

Ready to Take the Lead?

If you’re a people leader who thrives in fast-paced visitor environments and you’re ready to step into a role with real ownership, real variety and real impact, we’d love to hear from you. APPLY NOW and help shape the front-line experience at one of Australia’s most extraordinary museums.