Supermarket Managers (Customer Service & Deli Department)
Job No:
31886
Location:
Canberra, ACT
- Become part of the largest private employer in the ACT, with unlimited career advancement opportunities!
- Department Management positions available, with the autonomy to truly run your own department!
- Competitive remuneration packages, above the major supermarket industry standard, plus an extensive bonus structure!
About the Organisation
Supabarn is an independent supermarket chain based in the ACT focused on quality, price and service. Supabarn buys the freshest meats, produce and deli products at exceptional prices. The company does business with many small and local producers of both fresh and grocery products unavailable to the major chains, whilst always maintaining the wide range of major brands at competitive prices.
The team at Supabarn is representative of the heart and soul of the business. Customers notice when they experience the Supabarn difference and regularly provide the business with that feedback. As the largest private employer in the ACT with over 1,000 staff, Supabarn is aware of the importance of their dedicated team and the need to constantly invest in training and development, which they see as a re-investment in the business and company growth.
Supabarn aims to continue their growth with new stores planned to open, in the near future.
About the Opportunity
As part of ongoing expansion, Supabarn has a number of exciting opportunities for experienced Supermarket Department Managers to join their teams in Canberra, across a range of departments.
More specifically, the roles are:
- Deli Department Manager
- Customer Service Manager
Supabarn offers the perfect environment for experienced professionals who feel restricted by the large supermarket-chain structures and are passionate about advancing their careers with autonomy in a fast-growing independent success story.
As the Deli Department Manager, you'll be responsible for overseeing the efficient operation of the deli, including maintaining a high level of customer service, stock levels, quality control and gross profit. You'll need significant experience working as a Retail Department Manager, perferably within a supermarket.
The Customer Service Manager will lead a team responsible for ensuring that all customers receive a high standard of service and courtesy when they visit your store. The successful candidate will have a strong demonstrated customer service background, preferably within a similar retail chain or supermarket environment.
For all roles, Supabarn is looking for energetic, cooperative and well presented applicants, with outstanding interpersonal skills, allowing you to communicate effectively with customers, staff and management. It will be vital you have the skills to train and supervise staff, and demonstrate the desire to take ownership of your position!
You'll be a leader in the workplace - able to quickly absorb knowledge and follow instructions, and prepared to act on your own initiative when appropriate. Through your ability to solve problems on your feet, you'll model a 'can do' attitude, and communicate that customer complaints are an opportunity, not a problem. You will be able to work to tight deadlines, physically fit to deal with active days on your feet, and computer literate.
In contrast to the largest supermarket chains, this role will offer you the opportunity to identify and roll out improvements to your Department or team's processes at your discretion.
If you're an ambitious 'people person' with a desire to develop a long term career as a Supermarket Retailer, these roles are tailor-made for you. As the largest private employer in the ACT and with additional stores opening, Supabarn will provide you with access to accredited training and development programs, so rewards and career progression are yours for the taking.
Supabarn will welcome you into a friendly, people-focused and busy team culture, in which you'll have the freedom to make your own decisions, and will be treated with respect.
You will be rewarded for your hard work and dedication with a competitive remuneration package, above the major supermarket industry standard, plus an exceptional bonus structure.