Assistant Service Manager
Job No:
38827
Location:
Essendon, VIC
- Are you an experienced Service Advisor or Service Technician looking to take the next step in your career?
- Join Essendon Renault - Melbourne's #1 Renault dealership!
- Enjoy a competitive salary package and NO WEEKEND WORK!
- Benefit from full management and developmental support and real opportunities to progress!
About the Organisation
Since opening in 2010, Essendon Renault has been enhancing the buying experience for customers by providing a quality experience in selling and servicing new and used vehicles. Their staff are specialists in Renault and provide expert after sales service and professionalism.
Essendon Renault provides a comprehensive service to customers whether they are buying, selling, servicing or leasing vehicles, and are proud to be Melbourne's #1 Renault dealership!
The dealership is located on the busy Mt Alexander Road, Moonee Ponds, with plenty of passing traffic.
About the Opportunity
Essendon Renault has a fantastic opportunity for an experienced Assistant Service Manager to join their growing premier dealership in Moonee Ponds. This is a full time role, with no weekend work.
This is your chance to assist in the supervision of one of the busiest Service Centres in Melbourne. You'll take a hands-on approach in managing the daily workflow of the Service Centre efficiently and with respect for the customer.
Your duties will include (but not be limited to):
- Maintaining daily bookings and coordinating workflow priorities;
- Ensuring daily telephone enquiries are handled in a timely and effective manner;
- Analysing and producing productivity reports;
- Ensuring Warranty claims are assessed and the appropriate repairs are managed and/or outsourced;
- Preparing, costing and checking all invoices;
- Liaising with Sales Managers to assist with customers' vehicle delivery queries or ad hoc repairs; and
- Monitoring and managing OH&S practices and policies within the Service Centre.
Ideally, you'll be coming from a Renault mechanical background or a background in servicing European cars, however, those with general automotive service experience will also be considered. In this role, a current driver's licence is essential.
Essendon Renault is seeking applicants with a professional approach to all aspects of their work and an excellent history of outstanding customer service. Self-motivation, strong attention to detail and the ability to complete paperwork precisely are also important attributes in this role.
If you're looking for a role with genuine Brightness of Future, including the opportunity to grow in the role as the organisation expands, then this is for you!
Working with great models at the best Renault dealership in Melbourne, you will be rewarded with an attractive remuneration package (dependent on skills and qualifications).
In addition to initial training, you'll also enjoy full management and developmental support to ensure you are continually up-to-date with product technical information.
Best of all, with no weekend work, you'll have a great work/life balance!
Take the next step in your Service Delivery career with Melbourne's No. 1 Renault dealership - Apply Now!