General Manager - Kingfisher Bay Resort
Job No:
95258
Location:
Fraser Island, QLD
- Fantastic opportunity for an experienced hotel professional to oversee operations of an award-winning resort!
- Enjoy a highly competitive remuneration package (base + super + performance based incentives)!
- Benefit from fully furnished accommodation (your own self-contained villa) plus meal package!
About Kingfisher Bay Resort
The Kingfisher Bay Resort Group is one of the Fraser Coast region’s biggest employers. The Group employs about 300 staff to live and work on the island at Kingfisher Bay Resort and Eurong Beach Resort, and in tourism-related businesses on the mainland including Barges and Tours.
Kingfisher Bay Resort has been awarded the 2017 Certificate of Excellence by Trip Advisor, and Australia's mums and dads have voted to list the resort as one of Australia's Top 10 family resorts, claiming fourth spot in the Holidays with Kids Magazine 2017 Readers' Choice Awards. The Resort has also won six Australian Tourism and nine Queensland Tourism Awards. The stunning property, complete with mirror lakes and waterholes, blends seamlessly with the island's sensitive ecological systems.
Check out all the resort features in this video, or learn more by visiting the Resort's website.
Your Next Career Move
Working in paradise is a lifestyle choice… and if leading a supportive team of tourism and hospitality professionals on the world’s largest sand island appeals, then this may just be the career opportunity you've been waiting for!
Kingfisher Bay Resort is now seeking a General Manager to join their hard-working, spirited team. This is a full-time, live-on role within the Resort at Fraser Island.
This is a hands-on leadership position that requires constant and vigilant management and control of all aspects of the Resort.
Reporting to the Group General Manager, you will ensure the effective and efficient operation of each department of the Resort, while promoting efficiency, professionalism and hospitality at a four-star level.
More specifically, some of your key areas of responsibility will include:
- Managing business operations to the highest standard and to the satisfaction of guests;
- Driving cultural initiatives;
- Overseeing a team of 180 staff members, including directly managing the executive Resort management team;
- Developing and managing employment relationships by:
- Increasing management and staff motivation
- Developing staff training and development programs to meet current and future business needs
- Succession planning
- Developing and managing employee involvement and employee incentive programs; and
- Meeting all statutory and other regulatory requirements for a modern integrated operation.
Are you the right fit?
Kingfisher Bay Resort is on the lookout for an experienced manager who holds formal qualifications in Business Management, Hotel Management, or other relevant discipline. Significant hotel / resort management experience is essential, including experience in Food & Beverage, Events, Accommodation, and Operations. You'll possess strong business acumen, analytical skills, and the instincts needed to successfully run a business.
This role may be well suited to someone with a background in General Management of a Hotel / Resort of a medium to large size, who is looking for their next big challenge! With a commitment to exceptional service delivery, the prospect of maintaining the high standards for which Kingfisher Bay is renowned is a great opportunity you do not want to miss.
Culture and innovation are of utmost importance at Kingfisher Bay Resort. As such, the business is seeking a curator with the ability to inspire and guide a team toward the goal of delivering a relaxed feel within the Resort, while maintaining a fastidious service offering. You'll be decisive, with the ability to make decisions with confidence, and will be not only an effective manager, but an effective leader.
Due to the fast-paced and varied nature of the role, it's crucial you be disciplined with a keen eye for detail. You'll be well versed in managing competing priorities, with a hands-on approach to your work - you won't be afraid to roll up your sleeves and help wherever needed.
Most importantly, you'll be an excellent communicator with an infectious personality. Positive and enthusiastic interaction with guests will come second nature (you are the main host after all!), and you'll possess the ability to communicate effectively with staff and stakeholders at all levels.
The Perks
This is an incredible and rare opportunity to join a well-performing and growing business in an iconic location! This role will provide you with the chance to truly make an impact on the success of the Resort and take it to the next level, as you greatly contribute to revenue growth and increasing business performance.
Creativity in the execution of your responsibilities will be encouraged, and you'll love working within an environment where it's okay to make and learn from mistakes. Kingfisher Bay Resort knows the importance of genuinely finding pleasure in your job and having a bit of room to breathe - let's just say, if you aren't enjoying yourself, your guests won't be enjoying it either!
In return for your hard work and dedication, you'll be rewarded with a highly competitive remuneration package, including base salary, super and performance based incentives. You'll also enjoy your own private villa away from staff accommodation, plus a meal package allowing you to enjoy all the great tastes the Resort restaurants have to offer!
Additionally, you will benefit from a supportive team and ongoing career development opportunities, including paid conferences, seminars, business coaching sessions or other relevant education.
Perhaps one of the most important aspects of this offering is the fact that you'll be shaping a product you can truly believe in - Fraser Island and the Kingfisher Bay Resort is a truly incredible place to visit. Not to mention, this is the perfect opportunity to escape the hustle and bustle of city life and work and play in an island paradise.
If you're looking for a high level management role in a breathtakingly beautiful location, this is the role for you - Apply Now!