Community Aged Care/ Home Support After Hours Case Manager
Job No:
AHCM221004
Location:
Work From Home
ACCEPTING INTERNAL APPLICATIONS ONLY
- Over time rate applied when re-called to duty* see details below.
- On-call allowance of $53.988 each shift
- $36.07-$40.64 p/hr paid at time and a half, or double time + On-call allowance
- Multiple positions available
- Work from home – mobile phone and laptop provided
- Part time
- Applicants must be prepared to participate in rotating roster including weekends and public holidays
Who are we?
Wintringham is a not-for-profit organisation providing an extensive range of aged care, housing and related support services to clients aged 50-plus who have been homeless or at risk of homelessness. We employ over 900 staff and operate from multiple locations across Melbourne, Hobart and regional Victoria. Our team of Carers, Case Managers and Outreach Workers provide holistic care and support to clients who live independently in their own homes.
Your new role
Wintringham is seeking a motivated and enthusiastic person with a commitment to social justice to join our multi-disciplinary community team as a Part Time After Hours Case Manager. As the After Hours Case Manager, you will be responsible for ensuring all community clients are able to access telephone support after hours between 1700-0900 Monday to Friday, between 1700 Friday and 0900 Monday and from 1700 the last working day before any Public Holiday/s to 0900 on the next working day. Holiday/s to 0900 on the next working day. This role will require a candidate who can assess a situation remotely, address immediate issues, use the escalation process appropriately, and provide a debriefing after an incident.
*When re-called to duty (not return to the workplace) you will receive a minimum of 1 hour of over time. Over time is paid at time and a half for the first two hours and double time for anything over 2 hours. Overtime is calculated based on your ordinary rate of pay. You will receive a one off on-call allowance of $53.988 for each shift you are rostered for on-call.
Your responsibilities and duties will include:
- Ensuring all phone calls received on the afterhours phone are answered in a timely manner
- Management of afterhours sick leave roster for staff working in the community after hours.
- Utilising a riskbased management approach when addressing each individual request and taking the appropriate action based on the severity of the request
- Document on the After Hours Service Log Form and enter notes under the relevant client in GoldCare.
- Have a thorough understanding of the escalation process. Supervise and provide leadership to community care staff working after hours.
We are looking for candidates with the following:
- An approved tertiary qualification in Nursing, Social Work, Allied Health or Welfare
- Demonstrated experience in risk assessment and case management.
- Preference will be given to current Community Case Managers
- Part time employees encouraged to apply.
- A non-judgmental approach with the ability to work with people from varying socio-economic backgrounds
What’s in it for you?
We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:
- Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
- Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
- Free access to wellbeing services: Staff wellbeing portal, exclusive discounts and our Employee Assistance Program
Wintringham’s response to COVID-19
Client and staff safety is paramount to us at Wintringham. Throughout the COVID-19 pandemic, we have and will continue to ensure that our staff are supplied with the resources they need to guarantee they are working in a safe and risk-averse environment. For our office-based staff, we have put in place Work From Home arrangements in accordance with the advice from the Department of Health & Chief Health Officer. We have strict COVID-19 policies and procedures to ensure that our staff as well as our clients are kept safe.
For more information about the role, you can download a copy of the Position Description by clicking HERE.
Applications can be directed to Kate Rice (General Manager Home Support) and submitted by entering the required information below (please scroll to bottom of page).
Applications close at 5:00pm on Tuesday 18th October 2022.
Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.
Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.
Successful candidates will be required to show evidence of having three doses of a COVID-19 vaccine as well as a 2022 influenza vaccine prior to commencing employment with Wintringham.
Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.
The safety of all older people is paramount and we have zero tolerance for family violence including elder abuse.
Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.
Diversity and inclusion makes our community and Wintringham stronger,
and contributes to helping us end homelessness for older people.