We are seeking an individual to manage a small team of support workers and, along with this team, to provide direct support to a man in his thirties. You will embrace the opportunity to dedicate and focus your considerable skills and experience to make a life defining difference in the life of this man who is embracing living independently in his own home and community. 

He takes pride in his home, his independence and in his achievements. He enjoys the company of family and close friends, having a laugh, writing and volunteering his time in the community. He is known for his love of the outdoors; picnics, bush walking, camping and sailing.  He is intelligent, perceptive and a keen observer of life.  He possesses an inner strength and resilience, calmly facing the challenges in his life as he strives for growth, personal development and fulfilment. 

He is surrounded by a strong informal support system and social framework that includes his family and informal networks, who play a central role in his life, providing encouragement, guidance and oversight. As such, his life is real, dynamic and sometimes messy and each of his team members will need to embrace this in their role.  He has a dedicated small team of support workers who assist him in daily tasks and help him navigate independent living. 

About the Role 

In this role, you will work collaboratively with the family and the man. 

As a Supervising Team Leader, you will: 

• Work in partnership with the person, their family, and informal supports to provide meaningful capacity-building and self-directed/family-directed support.
• Help coordinate and implement supports that align with the person’s and family’s vision for a good and typical life.
• Build strong, respectful relationships honouring the person’s choice and their human rights and respecting the natural authority of the person and their family.
• Provide leadership, supervision, training and mentoring to a team of support workers, ensuring consistency in person-centred and developmental practices.
• Monitor and evaluate team performance providing feedback and coaching to drive continuous improvement.
• Assist to build a small team of support workers to provide exceptional, developmental support.
• Provide support to the person with their communication, championing their multiple, complex, communication strategies.
• Provide support to the person with daily activities such as personal care, household tasks and social and community participation.
• Oversee administrative tasks, including rostering, developing and maintaining well established protocols, training documents and other documentation in consultation with family, and maintaining compliance with NDIS and WHS standards.
• Oversee maintenance of the home, ensuring that the home and living environment is safe, attractive, clean, hygienic and welcoming.
• Facilitate regular team meetings to encourage collaboration, reflective practice, and continuous improvement.
• Liaise with mainstream services and NDIS providers such as Allied Health (with a focus on communication and continuous skills development) and Behaviour Support professionals who play an important role in the person’s life. 

About You 

You are someone who: 

• Respects and upholds the rights and dignity of people with disabilities.
• Values the leadership of the person and their family in decision-making.
• Has experience in person-directed, strengths-based, and rights-focused support.
• Understands the importance of proactive and consistent management and oversight of small teams that are focused on continuous improvement.
• Understands the importance of flexible, responsive, and creative support arrangements.
• Has experience in supervising support workers:  training, mentoring and guiding them to provide high-quality and developmental support.
• Has experience supporting a person with complex, non-verbal communication needs.
• Has experience in facilitating team meetings and open team communication.
• Has a ‘can do’ attitude and prides yourself on being calm and kind.
• Is a problem solver, resourceful and works in a planned and proactive way.
• Has a growth mindset and the ability to listen, reflect and learn.
• Has exceptional communication skills and a natural ability to build rapport and relationships.
• Is proficient in handling administrative responsibilities, including maintaining documentation and record keeping.
• Has experience liaising with mainstream and NDIS services to enhance service coordination and access. 

Essential Requirements 

• +5 Years experience as a support worker in disability support.
• +3 Years experience in supervising and mentoring staff including direct reports.
• Experience working with people who have complex behavioural needs.
• Strong administrative skills including document management and staff rostering.
• Computer literacy with experience using general office and administrative software.
• Strong communication and advocacy skills.
• Ability to work flexibly, including occasional out-of-hours support.
• NDIS Worker Screening clearance.
• Current First Aid and CPR certificates.
• Car, driver's license and insurance.
• Completion of the NDIS Quality, Safety, and You module. 

Hours 

This is a part-time, casual role.  Hours will be variable and fluctuate based on the requirements of the man and his support team.  

• A minimum of 45 hours per fortnight; additional hours available, and
• Between 1 and 3 inactive overnight shifts per fortnight.
• Flexibility / availability are required to cover shifts when staff are on leave. 

Pay Rate 

• Monday to Friday 6am to 8pm shift - $42.75 per hour
• Monday to Friday 8pm - 6am shift - $47.88 per hour
• Saturday - $59.85 per hour
• Sunday - $76.95 per hour
• Public Holidays - $94.05 per hour
• Sleepover allowance $120.00 per shift 

Why Join Us? 

If you would like to make a meaningful impact in this man’s life, we would love to hear from you. 

• Be part of a values-driven, rights-focused team.
• Ongoing professional development opportunities and access to mentoring support.
• Competitive salary, flexible working arrangements. 

To Apply 

To apply, please provide your resume and a cover letter about yourself (including your work history, personality, hobbies and interests), why this role appeals to you and your suitability for this role.  

Please include details of 3 referees associated with your employment and relevant to this role. 

Please note that this role has a 2 part interview. Part 1 is a panel interview with family and then part 2 you will need to meet and be interviewed by the young man you will be supporting