We are looking for an enthusiastic and experienced individual to manage a small team of support workers and, along with this team, to provide support to a man in his thirties. You will welcome the opportunity to focus your skills and experience to make a significant difference in the life of this man who is embracing living independently in his own home and community.

He takes pride in his home, his independence and in his achievements. He enjoys the company of family and close friends, having a laugh, writing and volunteering his time in the community. He is known for his love of the outdoors; picnics, bush walking, camping and sailing.  He has limited verbal skills, however is intelligent, perceptive and a keen observer of life.  He possesses an inner strength and resilience, calmly facing the challenges in his life as he strives for growth, personal development and fulfilment.

He is surrounded by a strong informal support system and social framework that includes his family and informal networks, who play a central role in his life, providing encouragement, guidance and oversight. As such, his life is real, dynamic and sometimes messy and each of his team members will need to embrace this in their role.  He has a dedicated small team of support workers who assist him in daily tasks and help him navigate independent living.

About the Role

In this role, you will work collaboratively with the young man and his family.

As the Supervising Team Leader, you will:

• Work in partnership with the person, their family, and informal supports to provide meaningful capacity-building and self-directed/family-directed support.
• Provide support to the person with their communication, championing their multiple, complex, communication strategies.
• Provide support to the person with daily activities such as personal care, household tasks and social and community participation.
• Provide supervision, leadership, training and mentoring (including performance management) to a team of support workers, developing intentional safeguards to ensure well being and dignity, while promoting stability and consistency in person-centred and developmental practices with a focus on the person’s vision for a good life.
• Build a small team of support workers to provide exceptional developmental support and monitor team performance providing feedback and coaching to drive continuous improvement.
• Oversee administrative tasks, including rostering, developing and maintaining well established protocols, training documents and other documentation in consultation with family, and maintaining compliance with NDIS and WHS standards.
• Oversee maintenance of the home, ensuring that the home and living environment is safe, attractive, clean, hygienic and welcoming.
• Liaise with allied health team to enhance support frameworks and relevant team training requirements.
• Liaise with Behaviour Support Practitioner about incident management and team training requirements.
• Build strong, respectful relationships honouring the person’s choice, natural authority, and human rights.
• Facilitate regular team meetings to encourage collaboration, reflective practice, and continuous improvement.

About You

You are someone who:

• Respects and upholds the rights and dignity of people with disabilities.
• Values the leadership of the person and their family in decision-making.
• Has a growth mindset and the ability to listen, reflect and learn and continue to strive for a better on behalf of the young man.
• Can demonstrate a knowledge of and commitment to social justice principles, respecting and upholding the rights and dignity of people with disabilities.
• Understands the importance of flexible, responsive, and creative support arrangements.
• Has a ‘can do’ attitude and prides yourself on being calm and kind.
• Has experience supporting a person with complex, non-verbal communication needs.
• Has experience in person-directed, strengths-based, and rights-focused support and a demonstrated passion for fostering inclusive communities.
• Has experience supporting people with diverse needs including complex disability support needs and a commitment to ongoing learning and skill development with a demonstrated knowledge and understanding of what makes ethical support and for a good life and the implications of behaviour support.
• Has the ability to adapt to changing circumstances while maintaining a focus on quality support.
• Has demonstrated sound interpersonal skills  with proven ability to be able to inspire, motivate, mentor and supervise support workers to provide high-quality and developmental support.
• Has excellent communication skills and the ability to build rapport and relationships.
• Has experience in facilitating team meetings and open team communication.
• Possesses the analytical skills to have insight into the consequences of poor practice.
• Is a problem solver and keen resourcer, and you work in a planned proactive way
• Is proficient in handling administrative responsibilities, including maintaining documentation and record keeping.
• Has experience liaising with mainstream and NDIS services to enhance service coordination and access.

Essential Requirements

• Significant experience providing direct support to individuals within the disabilities or communities sectors or a related sector.
• Demonstrable experience in managing staff (direct reports) and small teams including supervision and oversight, performance management, mentoring and continuous development.

• Experience working with people who have complex behavioural needs.
• Understanding of self-directed and family-directed support models, developmental support models, person centred approaches and human rights principles.
• Strong administrative skills including document management and staff rostering.
• Experience in disability, community services, or a related field.
• Strong communication and advocacy skills.
• Ability to work flexibly, including occasional out-of-hours support.
• Computer literacy including Microsoft Office 365 and Google Drive.
• NDIS Worker Screening clearance.
•  Current First Aid and CPR certificates.
• Car, driver's license and insurance.
• Completion of the NDIS Quality, Safety, and You module.

Hours

• This is a part-time, casual role.  Hours will be variable and fluctuate based on the requirements of the man and his support team.
• A minimum of 45 hours per fortnight; additional hours available, and
• Between 1 and 3 inactive overnight shifts per fortnight.
• Flexibility / availability are required to cover shifts when staff are on leave.

Pay Rate:

• Monday to Friday 6am to 8pm shift - $42.75 per hour
• Monday to Friday 8pm - 6am shift - $47.88 per hour
• Saturday - $59.85 per hour
• Sunday - $76.95 per hour
• Public Holidays - $94.05 per hour
• Sleepover allowance $120.00 per shift

Why Join Us?

If you would like to make a meaningful impact in this man’s life, we would love to hear from you.

• Be part of a values-driven, rights-focused team.
• Ongoing professional development opportunities and access to mentoring support.
• Competitive salary, flexible working arrangements.

To Apply

To apply, please provide your resume and a cover letter about yourself (including your work history, personality, hobbies and interests), why this role appeals to you and your suitability for this role.

Please include details of 3 referees associated with your employment and relevant to this role.

Please note that this role has a 2 part interview. Part 1 is a panel interview with family and then part 2 you will need to meet and be interviewed by the young man you will be supporting.