Administration Support Officer - Compliance
Job No:
BAW23
Location:
Drouin
• Annual remuneration package of $68,407 - $73,636 (inclusive of 9.5% super)
• Full time, permanent position
• Monthly RDO
About Baw Baw Shire Council
A Baw Baw Shire Council career goes beyond business as usual. You'll find exciting development pathways rich in opportunity. Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.
Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.
At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired. We encourage the exploration of new ideas. We support the enhancement of building on current skills and developing new ones.
Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs. This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.
To learn more visit www.bawbawshire.vic.gov.au
About the Role
The Community Compliance team is excited to be heading in to 2021 with a renewed focus and passion for delivering our services and responsibilities to our developing community in a customer service focused manner.
As the Administration Support Officer, you will undertake a pivotal role within the Community Compliance team by delivering exceptional customer service, providing administrative support, and assisting with various workplace projects to ensure the efficient and effective delivery of Council’s compliance functions.
Key responsibilities of this role include:
• Completing general correspondence, responding to requests for information, data entry, scanning of documents and filing
• Providing exceptional customer service to internal and external customers. This will involve attending to customer enquiries over the phone and in person
• Development of documents for workshops, meetings, newsletters, and other forms of promotion including online
• Maintaining business records such as meeting agendas and minutes, relevant documentation, and correspondence in accordance with Councils information management policies
• Ensuring that queries or complaints are followed up in accordance with Council’s Customer Service Charter
This position is currently based in Drouin.
About the Successful Candidate
The successful candidate will be customer service focused and will help to educate and advise our community, to achieve an increased level of compliance with various Acts, Regulations, Local Laws and policies.
Does this sound like you?
- You have excellent communication skills
- You hold a Certificate III in Business (Administration) or equivalent
- You have experience in an office environment, preferably in local government or a relevant government regulatory agency
- You have well developed computer skills, in particular, with Microsoft Word and Excel
- You thrive in a team environment with a positive culture, where all team members proactively support each other
Yes??? Then what are you waiting for?! See below on how to apply NOW!
Further Information and How To Apply
To apply, please review the position description and complete your application below including a current copy of your resume and a covering letter which addresses the Key Selection Criteria.
Applications close at 5pm on Sunday 14 March 2021 and must be submitted through the application form below.
Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.