Parking Enforcement Officer

• Band 4: $70,792 - $75,567 + 12% superannuation. Full time permanent position with monthly ADO.
• Exciting opportunity to influence parking behaviour in a growing municipality.
• Join a supportive and inclusive culture with opportunities for career development.

Join our Community Compliance team where you will make a difference by providing effective and efficient Parking Enforcement duties within the Shire. Our Parking Enforcement Officers are responsible for providing value to our community by maintaining safe and equitable use of space to park. Using both education and enforcement methods our Parking Enforcement Officers focus on parking safely, vehicle turnover and public amenity, influencing parking behavior to ensure exceptional experiences for our community. 

About Baw Baw Shire Council

A Baw Baw Shire Council career goes beyond business as usual.  You'll find exciting development pathways rich in opportunity.  Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.

Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.

At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired.  We encourage the exploration of new ideas.  We support the enhancement of building on current skills and developing new ones.

Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs.  This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.

To learn more visit www.bawbawshire.vic.gov.au

About the Role

As a Parking Enforcement Officer, you’ll play an important role in supporting community safety and accessibility across the municipality. Each day you will contribute to the efficient flow of traffic, enhance public safety and help maintain a fair and respectful use of public spaces.

In this role you will: 
•    Proactively enforce parking regulations in line with the Road Safety Act and Regulations, the Local Government Act, Local Laws and other relevant legislation.
•    Patrolling assigned areas on foot or by motor vehicle.
•    Issuing parking infringement notices on behalf of the Council.
•    Record and maintain clear records of enforcement matters.
•    Responding to and investigating parking related complaints.
•    Responding to and investigating abandoned vehicle related complaints.
•    Liaising and communicating with School Crossing Supervisors.
•    Operate a school crossing (from time to time).

About the Successful Candidate

You’re a confident communicator with a strong focus on customer service and a calm, professional approach, even in challenging situations. You’re comfortable working independently, managing your time effectively, and contributing positively to a team environment. While prior experience is an advantage, it’s not essential as full training will be provided for the right candidate.

We’re looking for someone who can:
•    Provide outstanding face-to-face customer service with professionalism and empathy.
•    Work a flexible, rotating roster between 7:00am – 8:00pm, Monday to Saturday (including evenings, weekends, and public holidays).
•    Stay organised and manage time effectively while patrolling assigned areas.
•    Write clear, concise, and accurate reports for use in enforcement.
•    Apply strong observation and decision-making skills to assess safety risks and interpret parking regulations.
•    Communicate effectively with a diverse range of people and remain composed under pressure.
•    Enjoy being part of a positive, supportive team culture where collaboration.
•    Hold a current Australian Driver’s Licence and Working With Children Check.

Why you'll love working at Baw Baw Shire 

We believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 
•    Hybrid work is the norm here at Baw Baw for roles that can support it.
•    Flexible work options, Baw Baw is committed to work-life balance. 
•    Learning and development opportunities through professional development programs.
•    Access to rostered day off every four weeks (when working full time.)
•    Career development opportunities.
•    Study/development assistance.
•    Employee Assistance Programs (EAP.)
•    A thriving Social Club.
•    Close to Public transport.
•    Ample free parking nearby.

Further Information and How To Apply

To apply, please review the position description and complete your application below including a current copy of your resume and a covering letter.

Applications close 5pm Sunday 20 July 2025 and must be submitted through the application form below.

Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.