Strategic Service Planner

Job No: BAW82
Location: Warragul

• Full time, permanent role starting at $112,454 p.a. plus Super & monthly RDO
• We’re a small high performing team, working across the organisation
• Significant opportunity to lead the development and implementation of a new service planning program, including individual service plans and long term service plan for the organisation


About Baw Baw Shire Council

A Baw Baw Shire Council career goes beyond business as usual.  You'll find exciting development pathways rich in opportunity.  Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.

Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.

At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired.  We encourage the exploration of new ideas.  We support the enhancement of building on current skills and developing new ones.

Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs.  This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.

To learn more visit


About the Role

Baw Baw Shire Council is looking for a collaborative and motivated candidate to join our team in the newly created role of Strategic Service Planner.

You will be our service planning expert, working across the organisation to develop and implement a new program aimed at developing individual service plans and a long term strategic plan for the organisation for the next ten years plus, ensuring Council is positioning its services for long term community needs.

This is a rare senior contributor role focusing on local government service planning, and to shape the program to reflect the needs of our community and organisation.

We’re looking for an experienced planner to help define our service profile, work with service managers to develop individual service plans, and develop a long term service plan aligned to asset, budget and workforce planning.

You will also lead the implementation of Council’s service review program, focused on the opportunity to improve the efficiency and effectiveness of our service offering to the community.

This impactful role is an exciting opportunity for the right candidate to make a significant difference and work in small but passionate team of supportive professionals!

About the Successful Candidate

As the successful candidate you will:
• Have significant expertise in service planning or similar.
• Approach work with a human centred design lens.
• Enjoy working with and collaborating with others.
• Fantastic written and verbal communication skills.
• Self-motivated, a critical and innovative thinker.
• Be well organised and project management skills.

Further Information and How To Apply

To apply, please review the position description and complete your application below including a current copy of your resume and a covering letter which addresses the Key Selection Criteria.


Applications close at 5pm Sunday 26 September 2021 and must be submitted through the application form below.

Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.

Apply Now

Privacy Acknowledgment

IMPORTANT: If you require assistance to lodge your application please contact our recruitment team by emailing or phone (03) 5624 2411 to discuss what reasonable adjustments you may need.

PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false. You also consent to employment screening checks being conducted where appropriate. This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History ad an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Council employment history and association with professional bodies. I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.

Personal Details * Required field