Bookings and Administration Officer Indoor and Community Facilities BISP (Internal only)

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and  passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

This is a new role primarily responsible to assist and support the daily operations at Blacktown Exercise Sports and Technology Hub (BEST) which includes, the outdoor synthetic pitch, AFL/Cricket Function Room, future disability sport centre and onsite hotel and catering provider including reception, tenant, stakeholder and hirer interactions and bookings system management. This is a term contract, full-time role for up to 12 months, that will support the Bookings and Administration Officer Outdoor Sports Facilities BISP position with leave cover as required. 

The position will report to the Venue Experience Supervisor BISP due to their close operational relationship working across the Sports Park and recently opened BEST hub and the large volume of tenant, hirer and community engagement being experienced over and above the existing facilities already onsite. 

Qualifications and experience

Essential:

• Certificate IV in a related field or equivalent
• Extensive experience in a customer service role 
• Ability to work within a team environment
• Current class “C” driver’s licence
• Current First Aid qualification.

Desirable:

• Knowledge of applicable legislation/regulations
• Computer literate including the use of cloud based booking platforms
• Demonstrated commitment to customer service
• Availability to work flexible working hours. 

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,510.58 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs. 

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

Closing date:           Friday 22 November 2024, 11.59 pm    

Contact officer:       Lillian Ong on 0429 792 419

Internal ref:              BCC1899