Culture and Capability Support Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

As our permanent, full-time Culture and Capability Support Officer, you will provide high-level administrative support to the Culture and Capability team. You will be the organisational wizard who ensures that training events run like clockwork and that all Culture and Capability-related matters are well-documented. In this role, you will be the training event conductor, making sure everything runs smoothly.

An ideal candidate will be:

• A superhero when it comes to administrative tasks and multitasking.
• Taking charge of the Culture and Capability email inbox, responding to enquiries and action requests.
• Collaborating with the Culture and Capability team to deliver our corporate training plan.

Dive into training statistics like a pro, from attendance records to costs, ensuring that everything adds up. Manage relationships with external training providers and suppliers. Handle our Work Experience Program coordinating placements and guiding careers advisors. Process invoices with precision, always following procurement guidelines. And, of course, be ready for any other duties that come your way. You're the all-around superstar of the team!

Ready to take on this role as our Culture and Capability Support Officer without the need for capes or superpowers? Apply now and be the vital support we need in our team! 

Qualifications and experience

Essential:

• Demonstrated relevant experience
• Experience in the use of various computer applications (e.g. Word, Excel)
• Experience in administering Learning Management System functions such as recording training and setting up events
• Ability to work within a small, dynamic and fast- paced team environment
• Strong organisation and prioritisation skills
• Demonstrated commitment to exceptional customer service
• Well-developed communication and negotiation skills
• Solid understanding of Council’s roles and functions for the community
• Support the facilitation of training events such as Apprentice and Trainee Induction and Apprentice Development Day
• Availability to work flexible working hours
• Current class C driver’s licence.

Desirable:

• Certificate III in Business Administration and/or Certificate IV in Training and Assessment.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,362.15 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

Closing date:           Friday 28 November 2025, 11.59 pm    

Contact officer:       Bianca Devine on 9839 6921

Internal ref:              BCC874