Rehabilitation Support Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are seeking a reliable and organised Rehabilitation Support Officer to join our Workers Compensation and Safety team on a permanent, full-time basis.

This role plays a key part in delivering high‑quality administrative support and ensuring the smooth operation of our Safety section.

The successful candidate will contribute to a range of administrative and clerical functions, supporting both workers’ compensation processes and the Employee Health Surveillance Program.

Key responsibilities include:

• Providing general administrative and clerical support to the Safety section
• Entering and maintaining accurate data for workers’ compensation claims
• Processing invoices in a timely and accurate manner
• Administering the Employee Health Surveillance Program in line with the Work Health and Safety System
• Liaising with workers, supervisors, and managers to support effective delivery of the Health Surveillance Program, including scheduling appointments
• Preparing correspondence and documentation related to the Health Surveillance Program
• Maintaining and updating the electronic Health Surveillance database.

Qualifications and experience

Essential:

• Minimum Certificate III in Business Administration or a related field
• Minimum 12 months experience working in an office environment
• Demonstrate a commitment to customer service
• Ability to work within a team environment
• Able to work flexible working hours.

Desirable: 

• Current class C driver’s licence
• Knowledge of AMA codes
• Experience in using corporate databases such as SolvInjury & TechnologyOne.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,362.15 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

Closing date:           Friday 6 February 2026, 11.59 pm    

Contact officer:       Diane Josephson on 9839 6370

Internal ref:              BCC1757