Senior Coordinator Digital Operations

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $26.43 billion regional economy, Blacktown City is also home to 34,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We’re excited to offer a fantastic opportunity for an experienced Senior Coordinator Digital Operations to join our Digital Services team on a term contract, full-time basis for up to 2 years.

As our Council continues to grow at pace, technology is central to delivering high‑quality services and driving operational excellence. In this role, you will lead key operational functions within Digital Services, applying modern digital tools and methodologies to streamline processes, enhance performance, and support our organisation’s evolving needs.

We’re looking for someone with strong experience across contemporary platforms and digital delivery practices. Your expertise will help strengthen the operational capability of our team and elevate the digital experience for both customers and employees. You will play a pivotal role in optimising systems, refining processes, and ensuring our digital services are efficient, reliable, and future‑ready.

Qualifications and experience

Essential:

• Degree in Computer Science, Information Technology or a related field
• Extensive industry related experience and demonstrated achievements
• Extensive experience with Information Technology and business system service delivery in a large organisation
• Extensive experience leading a team in the delivery of digital solutions and services
• Proven experience in the implementation, configuration, management and integration of complex systems
• Current class C driver's licence.

Desirable: 

• Demonstrated experience developing and managing integration between systems
• Microsoft Certified Professional certification
• Information Technology Security certification
• Project Management certification
• ITILv3 Foundation certification
• Knowledge of Enterprise Architecture concepts, methodologies, techniques and frameworks
• Experience with Agile and Waterfall software development.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $2,735.37 per week
• 35-hour working week 
• Car allowance
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.
   
   Best of luck.

Closing date:           Friday 10 April 2026, 11.59 pm    

Contact officer:       Rosanna Maccarone at rosanna.macarone@blacktown.nsw.gov.au 

Internal ref:              BCC628