Team Leader Impounding and Animal Welfare
Job No:
BC3551
Location:
Blacktown, NSW
Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 460,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.
With $26.43 billion regional economy, Blacktown City is also home to 34,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.
Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.
Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.
About the opportunity
We are seeking an experienced and motivated Team Leader Impounding and Animal Welfare to join our team at the Blacktown Animal Rehoming Centre on a permanent, full-time basis.
The ideal candidate will have great communication skills and experience leading people in a busy, high‑pressure and emotional environment. You will be confident handling conflict, supporting staff, and keeping things running smoothly day to day. You will also have strong experience working with a high volume of animals and a solid understanding of animal care and welfare. A genuine passion for helping animals and maintaining high welfare standards is essential.
You will be joining a caring and dedicated team of animal lovers who take pride in what they do. We offer a supportive, family‑friendly and pet‑friendly workplace where teamwork and compassion are at the heart of everything we do!
Qualifications and experience
Essential:
- Certificate IV in an appropriate field
- Demonstrated experience in dealing with customers, contractors, staff and management
- Demonstrated experience in leading and supervising a team including the ability to motivate the position holder’s staff at the facility
- High level oral and written communication skills, including sound negotiation and conflict resolution skills
- Sound computer skills with proficiency in the use of Council’s data systems
- The ability to work with animals
- Demonstrated commitment to reunite lost animals with their owner ASAP and providing quality care for all impounded animals
- Current C class driver's licence
- Sound knowledge of all relevant Acts, Regulations, Guidelines of the Companion Animals Act 1998.
Desirable:
- Relevant qualifications in the area of Business Studies, Management or Animal related field
- Qualified microchip implanter
- Ability to drive manual vehicle.
Remuneration and benefits
The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $1,502.79 per week
- 38-hour working week
- Rostered Day Off (RDO) every fortnight
- Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.
Our commitment to safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.
We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
Position description
Click here to view or download the position description.
Apply now using our fast and easy-to-use online application process:
- Have your resume and any other relevant documentation ready to attach.
- Have a personal email address ready to use and complete your application without 'logging out' of the system.
- Review the questions and decide on your responses before commencing your application.
Best of luck.
Closing date: Friday 15 May 2026, 11.59 pm
Contact officer: Rose Horton at Rose.Horton@blacktown.nsw.gov.au
Internal ref: BCC2010
