Communications Support Officer

$76,286 per annum + super + benefits
Permanent Full Time
Communications, People, Community and Connection
Bundaberg Region 

About Us

At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you’ll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone. 

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create. 

What We Offer

• An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
• Regular rostered days off 
• Access to Fitness Passport
• Wellbeing and mental health support programs, including access to our Employee Assistance Program
• Opportunities for professional development training and study assistance to support your career growth
• Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
• Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.

About The Opportunity

Are you an organised and detail-oriented professional with a passion for effective communication? Do you thrive in a collaborative environment where your skills can make a difference? If so, we have an exciting opportunity for you!

As a Communications Support Officer, you’ll provide efficient support to the communications team to ensure the timely delivery of effective communication strategies. From assisting with projects to coordinating processes and offering exceptional support, this role is dynamic, rewarding, and a fantastic opportunity to grow your skills in the communications field.

What You’ll Do:

• Provide effective and courteous support to the communications team and the wider organisation.
• Ensure accurate filing and record-keeping practices.
• Assist with web content management and updates.
• Conduct research to support communication initiatives.
• Monitor, moderate, and schedule social media activity.
• Collate content and contribute to streamlined team processes.

The position would be ideal for a highly organised and motivated individual with an interest in learning more about the communications industry and relevant tools including social media, e-newsletters and website content management. 

While prior experience with these platforms is not mandatory, a high level of computer literacy and the ability to quickly adapt to new processes and systems is essential. Strong attention to detail, a proactive attitude, and the ability to manage multiple priorities are also highly valued.

If you’re ready to bring your organisational skills and passion for learning new skills to a supportive and innovative team, we’d love to hear from you! Apply now to join us as a Communications Support Officer.

About You

• Provision of a satisfactory Criminal History Check – Police Certificate (Australia wide – name only)
• Experience working in a high-volume customer focused office environment and providing excellent customer service.
• A high level of computer literacy, including demonstrated skills utilising MS software applications and attention to detail. 
• Demonstrated interpersonal, oral and written communication skills, with the ability to consult, communicate and problem solve effectively within a multidisciplinary environment within set guidelines. 
• Demonstrated time management and organisational skills.
• Demonstrated ability to work independently and in a team in a professional and positive manner, with a ‘can do’ attitude, with the ability to be tactful and discrete when dealing with matters of a sensitive nature. 
• Interest in learning new skills within communications and marketing
• Previous experience with communications content for an organisation or business highly regarded.
• Willingness to undertake professional development opportunities to enhance effectiveness in this role desirable. 
• Intermediate skills in Adobe software highly regarded. 

To view the Position Description for this role, please click here.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.

The preferred candidate will be required to undergo a National Police Check as part of the recruitment process.

How to Apply

To apply, submit your application online by clicking the “Apply” button. Please include:

1. A current resume
2. A cover letter addressing the “About You” section (max. 2 pages).

For enquiries, please contact careers@bundaberg.qld.gov.au or 1300 883 699. Please quote job reference BDBRC1219. 

Applications close on Monday, 03 February 2025, at 11:30 pm AEST.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.

Thank you for your interest in this position. To explore all our current opportunities, visit our Careers with Council webpage. We look forward to receiving your application.