Venue Support Officer
Job No:
BDBRC1471
Location:
Bundaberg
$48.71 per hour (inclusive of casual leave loading) + super + benefits
Casual
Arts, Tourism Venues and Events, People Community and Connection
Bundaberg Region
About Us
At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you’ll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone.
Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create.
What We Offer
- An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
- Access to Fitness Passport
- Wellbeing and mental health support programs, including access to our Employee Assistance Program
- Opportunities for professional development training and study assistance to support your career growth
- Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
- Be part of an inclusive and diverse culture where every team member is valued
Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.
About The Opportunity
Are you passionate about delivering exceptional customer experiences and supporting vibrant community spaces? Bundaberg Regional Council is seeking a Casual Venue Support Officer to join our team across some of Bundaberg’s most iconic venues, including the Moncrieff Entertainment Centre, Multiplex, Hinkler Hall of Aviation, and Galleries. As a Venue Support Officer, you will play a key role in creating a welcoming environment for patrons and ensuring our venues are well-presented and ready for events. This hands-on role involves customer service, sales, restocking, cleaning, and assisting with basic administration and event delivery.
About You
To be successful in this role, you will need to demonstrate the following key selection criteria:
- Demonstrated experience in one or more of the following areas: business administration, galleries, museums, with a willingness to develop knowledge across other relevant areas.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Financial literacy and confidence with cash handling.
- Current Open “C” Class Driver’s Licence (mandatory).
You will be responsible for providing friendly, professional customer service and visitor support, maintaining clean and well-presented public spaces, assisting with ticketing and merchandise sales, supporting venue operations including restocking and basic administrative tasks, and contributing to safe work practices and compliance with Council procedures.
To view the Position Description for this role, please click here.
The Selection Process
We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.
We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.
The preferred candidate will be required to undergo a National Police Check and Pre-Employment Medicals (which may include drug and alcohol testing), as part of the recruitment process.
How to Apply
To apply, submit your application online by clicking the “Apply” button. Please include:
- A current resume
- A cover letter addressing the “About You” section (max. 2 pages).
For enquiries, please contact careers@bundaberg.qld.gov.au or 1300 883 699. Please quote job reference BDBRC1471
Applications close on Friday, 19 December 2025, at 11:59 pm AEST.
Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.
Thank you for your interest in this position. To explore all our current opportunities, visit our Careers with Council webpage. We look forward to receiving your application.
