Regulatory Services Officer

Job No: BDBRC818
Location: Bundaberg

$63,143 per annum + super + benefits
Health and Regulatory Services Branch
Community & Environment
Bundaberg Region

About Us

Are you ready to join our team and build Australia's best regional community?  

Here at Bundaberg Regional Council, our vision is bold but simple, to build Australia’s best regional community. In order to achieve this, we’ve created a culture that’s centered on our core values. To be a Council that is customer-focused, respectful and prides itself on teamwork, diversity, sustainability, and innovation. 

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create. 

About The Opportunity 

To build Australia's best regional community we are establishing Australia’s best Regulatory Services team.

Your role as a Regulatory Services Officer, you will have to balance both an educational and enforcement approach to ensuring protection, promotion and improvement of public safety for the community within the Bundaberg Region.  You will have a key role in animal management and local law compliance and will undertake discussions, investigations and negotiations with the public in a positive and professional manner in order to help ensure the community understands and complies with public safety legislation. You will conduct scheduled inspections of approved or regulated animals and daily patrols for local law, animal related and regulated parking offences.  Once fully trained you will need to participate in the 'on-call' roster including after hours and weekends.

About You

  • Strong interpersonal skills with the ability to negotiate and problem solve effectively
  • Excellent written communication skills in taking accurate investigation notes
  • Demonstrated knowledge and experience in conducting an investigation and enforcement of Local Government legislation in particular to Animal Management and Local Laws.
  • Demonstrated computer operational skills and knowledge including the use of electronic infringement software, devices and Microsoft Office
  • Demonstrated knowledge and experience of animal management, animal husbandry including cattery and kennel maintenance, disease control and animal hygiene, local laws and parking regulations.
  • Demonstrated communication (oral and written) and interpersonal skills including the area of problem solving and negotiation.
  • Demonstrated ability to work productively both on your own, with a partner and within a team environment
  • Availability to work outside normal operating hours and in accordance with the section’s roster
  • Ability to undertake manual handling duties involved with the role 
  • Hold a ‘C’ Class driver’s licence
  • Live and uphold the Council's values

What We Offer

  • An attractive remuneration salary with options for salary sacrifice, up to 12% Superannuation contributions, 17.5% leave loading
  • Regular paid on-call requirements  
  • Nine day fortnight, including regular long weekends
  • Opportunities for professional development training and study assistance to enhance your career progression
  • Work within a culture that promotes a healthy work-life balance, flexible working arrangements and a friendly and supported team

The Selection Process

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve.  We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

The preferred candidate will be required to undertake a National Police Clearance and Pre-employment Medical (including drug and alcohol testing).

How to Apply

Council reserves the right to commence shortlisting prior to the specified closing date.

To apply or find out more about the Position Description or our Benefits, Rewards and Recognition and our Diversity & Inclusion Strategy visit our Careers with Council webpage.

Closing Date: Wednesday 8 February 2023 11:30pm AEST

Thank you for your interest in this position.  We look forward to receiving your application.

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Privacy Acknowledgment

Privacy Statement

Bundaberg Regional Council is collecting your personal information for the purposes of processing your employment application as part of the recruitment and selection process.

Your information will be stored in Council’s recruitment system, hosted by with their primary servers located outside Australia. The information you provide will be securely stored on their servers, accessed by authorised Council officers and handled  in accordance with Council’s Privacy Statement governed by the Information Privacy Act 2009. Visit for further information.

By submitting your application, you agree to your personal information being transferred outside Australia .  If you do not agree and would like to submit your application by another method, please contact the Recruitment team on 1300 883 699.

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