Organisational Development and Learning Support Officer

Job No: BDBRC822
Location: Bundaberg

$63,143 per annum + super + benefits 
Permanent Full-Time
Organisational Development & Learning, People and Performance
Bundaberg Region

About Us

Are you ready to join our team and build Australia's best regional community?  

Here at Bundaberg Regional Council our vision is bold but simple, to build Australia’s best regional community. In order to achieve this, we’ve created a culture that’s centred on our core values. To be a Council that is customer focused, respectful and prides itself on team work, leadership, sustainability and innovation. We’re an all-inclusive Council that celebrates diversity and communicates in an open and respectful manner.

About The Opportunity

Your role as an Organisational Development & Learning Support Officer is to provide administrative support to the Organisational Development & Learning Branch, in the coordination and delivery of the Council's training programs, initiatives, and innovations. Responsibilities will include: 

  • Assist with the promotion and monitoring of Council’s in-house training and professional development activities, including administration of Training Calendars (issuing invitations, coordinating presenters, recording attendance, and entering staff evaluations).
  • Perform end-to-end administrative aspects of all Council training functions, including generating Purchase Orders, payment of invoices, liaising with external vendors, scheduling training, managing bookings, set-up and finalise training room requirements and prepare and distribute certificates of completion.
  • Utilise and administer a Learning Management System to report on training completions and compliance.
  • Maintain and develop a positive, customer-focused relationship with all partners and stakeholders and serve as the first point of contact for Learning and Organisational Development enquires.
  • Prepare communication and correspondence that effectively informs different levels of the organisation
  • Assist in coordinating, reporting and implementing Council’s various employment programs, including but not limited to, work experience, traineeships and apprenticeships. 

Hours: This position is Monday - Friday with a preference for full-time, however there is potential flexibility in working hours to support candidates that wish to work part-time hours over a 5 day spread, Monday - Friday (e.g. school hours).

About You

Essential criteria: 

  • Certificate level or higher qualifications in administration, workplace health and safety or business.
  • Demonstrated experience in an administration or similar role.
  • Demonstrated experience in the provision of high-quality customer service in a busy professional environment.
  • Demonstrated expertise in a variety of computer software products, including MS Office suite.
  • Proven ability to work within a team in a professional manner, including the ability to develop and foster relationships with internal customers and external clients.

Desirable criteria: 

  • Exposure to human resources, organisational development and/or learning and development will be highly regarded.
  • Experience with system implementation and maintenance, project management, delivery and reporting techniques.

 What we offer

  • A competitive remuneration salary with options for salary sacrifice, up to 12% Superannuation contributions, 17.5% leave loading
  • 36.25 hour working week, regular rostered days off, including long weekends
  • Opportunities for professional development training and study assistance to enhance your career progression
  • Work within a culture that promotes a healthy work-life balance and a friendly and supported team
  • An all-inclusive and diverse workplace culture where everyone feels valued 

The Selection Process

The preferred candidate will be required to undertake a National Police Clearance as part of the recruitment process.

How to Apply

To apply or find out more about the Position Description and our Benefits, Rewards and Recognition visit our Careers with Council webpage.

Closing Date: 11:30pm Tuesday 7 February 2023 AEST

Thank you for your interest in this position.  We look forward to receiving your application.

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Privacy Acknowledgment

Privacy Statement

Bundaberg Regional Council is collecting your personal information for the purposes of processing your employment application as part of the recruitment and selection process.

Your information will be stored in Council’s recruitment system, hosted by with their primary servers located outside Australia. The information you provide will be securely stored on their servers, accessed by authorised Council officers and handled  in accordance with Council’s Privacy Statement governed by the Information Privacy Act 2009. Visit for further information.

By submitting your application, you agree to your personal information being transferred outside Australia .  If you do not agree and would like to submit your application by another method, please contact the Recruitment team on 1300 883 699.

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