Casual Care Coordinator

Job No: BOG142

Location: Nyngan

Closing Date: 24 Jun 2025 AEST

Casual Care Coordinator

Be the first point of contact for patients, ensuring a welcoming atmosphere.
Provide efficient administrative support to the Bogan Shire Medical Centre’s team.
Utilise strong organisational skills to manage appointments and patient records.
Promote high standards of customer service and maintain confidentiality.

About Bogan Shire Council

Bogan Shire Council is dedicated to enhancing the quality of life in our community by offering essential services and facilities while fostering growth and development. Our commitment to providing a comfortable country lifestyle is at the forefront of our initiatives, and we strive to meet the evolving needs of our residents.

As a valued member of our team, you will play a critical role in delivering high-quality services at the Bogan Shire Medical Centre, contributing to a positive image of both the Council and the community.

Position Overview

The Care Coordinator is responsible for delivering professional, customer-focused service at the Bogan Shire Medical Centre. This role involves managing day-to-day administrative tasks, coordinating patient appointments, and ensuring the confidentiality and accuracy of patient records.

As the first point of contact, the Care Coordinator will embody the values of Bogan Shire Council by providing a friendly and supportive environment for patients, while also effectively managing the Medical Centre's operational needs.

The operating hours of the Bogan Shire Medical Centre are between 8:00am and 5:00pm, Monday to Friday. Casual Care Coordinators will be required to work on an as needed basis.

Please click here to view the full Position Description.

Candidate Profile

The ideal candidate will possess a combination of administrative expertise and interpersonal skills, ensuring a high level of service delivery.

General knowledge of business administration principles and office management.
Strong organisational skills to handle multiple priorities efficiently.
Excellent communication abilities with a focus on confidentiality.
Attention to detail and problem-solving capabilities.
Ability to work both independently and as part of a team.
Proficient in Microsoft Office Suite, especially Outlook, Word, and Excel.
Tertiary qualifications in Business Administration or related fields.
Australian residency or appropriate visa for permanent employment.
A current First Aid Certificate and knowledge of relevant medical terminology is desirable.

If you are passionate about contributing to your community and possess the skills required for this role, we encourage you to apply.

Salary & Benefits

Remuneration at Grade 4 of Council’s salary system ($43.32 - $50.15 including 25% casual loading) depending on qualifications and experience
11.5% superannuation
Council-provided uniform
Ongoing professional development support

If you are ready to make a difference in the Bogan Shire community, please submit your application today!

How to Apply

To apply, please fill in the form below. You will be required to answer questions addressing the essential criteria found in the Position Description and will need to upload a cover letter and resume, including 2 referees before 11:59pm Wednesday 25 June 2025.

Once you start your application you will not be able to save and return to it later. Please allow yourself enough time to address the selection criteria and have digital copies of your resume and cover letter ready to upload.

Should you have any questions regarding the position or the application process please contact the People and Community Department on 02 6835 9000.

Bogan Shire Council is an equal opportunity employer. Selection is determined by merit to ensure employment of the best person for the job.

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Questions

1. Can you describe your experience with business administration principles and how you have applied them in previous roles to improve office efficiency?*

2. Can you describe a specific situation where you successfully managed competing priorities and how you organised your tasks to meet deadlines? Please include the strategies you used to monitor progress and adapt to any changes.*

3. How do you prioritise confidentiality and discretion in your daily interactions, particularly when dealing with personal or sensitive information? Please provide specific examples.*

4. Describe a time when you encountered a problem in your work. How did you research and apply your judgement to resolve the issue? What was the outcome?*

5. How do you promote a polite and helpful customer service culture within a team? Can you share an experience where your approach made a positive impact on customer interactions?*

6. Can you describe your experience with Microsoft Office applications, particularly Outlook, Word, and Excel, and provide examples of how you have utilised these tools for data entry and management in previous roles?*

7. Do you possess any tertiary qualifications at AQF Level 2 (Cert II) in Business Administration (Medical), Business Management, Administration or equivalent or specialised skills training relevant to this position?*

8. Please describe your right to work in Australia.*
1. Permanently with no restrictions.
2. Temporarily with no restrictions.
3. Temporarily with restrictions.
4. I require sponsorship.

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Casual Care Coordinator

Job No: BOG142 Location: Nyngan Closing Date: 24 Jun 2025 AEST