Customer Service Officer (Waste Management Centre)

Job No: BRC535
Location: Bathurst

About the role

Bathurst Regional Council is currently seeking an experienced customer service professional to join the Waste Management Centre team in the role of Customer Service Officer.

The position is responsible for providing outstanding service to customers and contractors at the Waste Management Centre and for providing administrative support to ensure the Centre runs effectively and efficiently.  

The successful candidate will have excellent understanding of the waste and recycling streams, good physical fitness, and have the ability to provide outstanding customer service to patron's visiting the Waste Management Centre.

Key Requirements

  • Demonstrated customer service skills
  • Interest in the waste and recycling industry
  • Excellent oral and written communication skills
  • Good organisational and time management skills
  • Ability to work in a team and provide support in promoting cooperation and good relationships
  • Good level of fitness
  • Demonstrated ability to follow instruction 

What we can offer 

  • Work/Life Balance 
  • Rostered day off every third week
  • Generous leave entitlements 
  • Corporate gym membership
  • Employee education assistance
  • Access to training and professional development opportunities
  • Access to confidential employee assistance program

To view the Position Summary click here

This position requires a pre employment health assessment which includes a functional, audio and drug and alcohol screen.

Salary: $1,044.00 to $1,096.90 per week + adverse working conditions allowance level 2 of $48.94 per week + superannuation

Position Status: Permanent Full-time

Hours of work: 38 hours per week with an RDO every third week

Application closing date: Sunday, 13 October 2024 at 11.30pm

Contact Officer: Tania Parkinson, Waste Management Coordinator - 02 6333 6574 

Bathurst Regional Council is committed to being a flexible, safe, equal and inclusive workplace where diversity is embraced and supported.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. 

We are also committed to being a Child Safe organisation with a zero tolerance for child abuse.

How to Apply

To submit your application for this position, please complete the questionnaire below. You will then be prompted to attach your resume and copies of any relevant qualifications (please note, attaching a resume is mandatory). You must have the right to live and work in Australia for the duration of this position to apply for this job. 

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Privacy Acknowledgment

We would like to inform you that the information contained in your application will be confidentially maintained in accordance with the principles of the Privacy Amendment (Private Sector) Act 2000 and the Privacy and Personal Information Protection Act 1998.


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About Bathurst Regional Council

Congratulations on taking the first step toward joining one of the Bathurst Region’s largest employers! Bathurst Regional Council employs over 400 staff in a diverse range of careers and provides a large range of services to our community. Working for Council is a stimulating and rewarding career option, providing the opportunity to be part of a team contributing to shaping the success and future of our Region.

Bathurst really is the best of both worlds – a beautiful country lifestyle just two and a half hours from Sydney. Bathurst is Australia’s oldest inland settlement located just over 200 kilometres west of Sydney on the Macquarie River. The region is conveniently located with effective transport links to Sydney, Melbourne, Brisbane and Canberra and there is no shortage of things to see and do if you want to explore or take a lazy Sunday drive.