Family Support Worker

Job No: CCW472
Location: Wollongong

About us - We care
CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances.  Our Vision is for inclusive, thriving communities where human dignity of all is respected and valued.

We provide services that support people across all stages of life: early childhood education, out of school hours care, community age and disability Care, foster care, school counselling and parenting courses across the Illawarra, Shoalhaven, Southern Highlands and the Macarthur regions. We are proud to offer genuine career pathway opportunities to our employees so they can continue to work with us even if they chose to pursue a different profession within the sector.

About our role - We care about others

We are currently looking for several Family Support Workers to join our Children's contact program on a Casual basis.  

The Family Support Worker provides services to separated families within our Children's Contact Program, requiring workers to supervise contact visitations and document the interactions observed, support their allocated families and provide efficient and timely case management. 

The salary range for this position will be between $45 and $48.25 per hour + weekend rates for work performed on Saturday and Sundays. 

Our benefits- We care about you

In addition to being part of an organisation that genuinely makes a difference in people's lives you will also enjoy:

  • Competitive salaries and hourly rates
  • Salary packaging options
  • Long Service Leave after 7 years of service
  • Study Leave
  • Professional development including internal and external training opportunities
  • Healthy work/life balance through hybrid working models, flex time and flexible working arrangements*
  • Free and confidential counselling through our Employee Assistance Program
  • Discounted gym memberships through Fitness Passport
  • Peace of mind driving to and from work with Employee Journey Insurance

 Our requirements to provide care

  • Tertiary qualifications in welfare, child development, social sciences or related field and/or relevant industry experience
  • In depth understanding of child protection legislation and protocols
  • Current First Aid or a willingness to obtain one
  • Unencumbered NSW driver's licence
  • Efficient time management including the ability to prioritise case load

Click here for the Position Description.

Click here for the Candidate Pack.


For further information contact Elizabeth Marshall on elizabethm@catholiccare.dow.org.au.


Close Date: 13 May 2024

As part of our recruitment process we will be reviewing applications as they are received. As a result, this position may close prior to the closing date. If you are interested in working with us, we recommend sending your application across as soon as possible. Best of Luck!


CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks. CatholicCare Wollongong is a smoke free zone.

CatholicCare is strongly committed to the safety and well-being of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.

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Privacy Acknowledgment

The information on this form is being collected by CatholicCare for the purpose of administering the recruitment process.  Your personal information will be used by CatholicCare to contact you about your application. This information will be stored in CatholicCare's electronic records management system.  You may apply to CatholicCare to access and correct this information. See CatholicCare's Privacy Policy (available on the website). Go to About Us then Information for Clients.


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