ECEC Fees Officer

Job No: CCW554

Location: Wollongong

Closing Date: 19 Sep 2025 AEST

ECEC Fees Officer (PPT at 22.8 hrs/wk)

Our Purpose, Your Impact

We are looking for a detail-oriented professional with a strong background in financial administration and client support.

Demonstrated experience in fee administration or financial support services.
Strong communication and interpersonal skills to engage with families effectively.
Proficiency in Microsoft Office and financial management systems.
Ability to work both independently and as part of a collaborative team.

Built on Care, Driven by People

CatholicCare is committed to providing comprehensive support services to families and children across the Illawarra region. Our mission is to uphold the values of dignity, integrity, compassion, excellence, and solidarity in all our services.

We believe in the importance of early childhood education and care, and we strive to create inclusive, supportive environments for families to thrive.

Join a dedicated team focused on supporting families in early childhood education and care.
Utilise your financial administration skills to manage early childhood, education and care fees effectively.
Work collaboratively within the Early Childhood, Education and Care (ECEC) Team.
Be part of an organisation that values dignity, integrity, compassion, excellence, and solidarity.

What Brings You to the Role

The ECEC Fees Officer plays a crucial role in managing education and care fees. This position is responsible for the efficient administration of billing, payments, and financial assistance processes in alignment with the National Family Assistance Law and relevant early childhood education regulations.

You will be the point of contact for families regarding fee-related queries, ensuring they receive the support and guidance needed to navigate financial systems and entitlements.

Process and reconcile invoicing, receipting, and fee collection efficiently.
Maintain accurate financial records and liaise with families regarding payment plans and subsidy eligibility.
Assist in generating financial reports and support audits related to fee administration.
Collaborate with ECEC leadership to ensure compliance with relevant laws and frameworks.

A commitment to upholding CatholicCare’s values in all interactions is essential, along with professionalism and discretion in handling sensitive information.

The ideal candidate will possess a Certificate in Business Administration, Finance, or a related field, along with relevant experience. Flexibility to work across sites in the Illawarra region, a valid driver’s licence, and the ability to complete background checks are also required.

Perks with Purpose, Because You Matter

In addition to being part of an organisation that genuinely makes a difference in people's lives you will also enjoy:

Increase your take home pay through Salary Packaging options
Access Novated Leasing to help with vehicle running costs
Access a range of fitness and health facilities through Fitness Passport
Additional paid personal leave every year
Family friendly organisation offering Paid Parental Leave*
Professional Development including training opportunities and Study Leave options
Healthy work life balance through hybrid working models, flex time and flexible working arrangements*
Free and confidential counselling through our Employee Assistance Program

Click here for the Position Description.

For further information, please contact Kerry Lynch at kerryl@catholiccare.dow.org.au

Closing Date: 11 September 2025

As part of our recruitment process, we will be reviewing applications as they are received. As a result, this position may close prior to the closing date. If you are interested in working with us, we recommend sending your application across as soon as possible.

CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks.

CatholicCare is strongly committed to the safety and well-being of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.

Apply Now

Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field

First name*
Last name*

E-mail*
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Street*
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City, Town or Suburb*
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LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions

Can you describe a previous role where you managed financial transactions or fee collections? What specific strategies did you implement to ensure accuracy and efficiency?*

Tell us about a time when you had to resolve a discrepancy in financial records. How did you approach the situation, and what was the outcome?*

How have your past experiences prepared you for handling customer inquiries related to fees and payments? Please provide an example of how you successfully assisted a customer in the past.*

Do you have a current employee NSW Working with Children Check?*
1. Yes
2. No, but willing to obtain one

CatholicCare is committed to providing an accessible, safe and inclusive workplace for all. To help us identify and support people from diverse groups, please state if you require any support or additional assistance during the recruitment process or require any adjustment in the workplace to support you to perform the duties of this position.*

Our core values of Dignity, Integrity, Compassion, Excellence and Solidarity represent who we are and what we expect of one another. They are the core of our culture and an integral part in our recruitment and selection process. Please choose one core value and explain how you demonstrate this value in your work.*

Please outline your relevant qualifications as they relate to this role.*

Please outline your reasons for wanting to apply for this role and what skills and knowledge you will bring to this position. *

Do you have a current National Criminal History Check? If not, would you be willing to complete one? *

If you chose Referred by Family/Friend, please advise the first name and last name of the person and their position if known.

Please provide names of two referees. They should be people that you have directly reported to in the workplace (current or previous employment). We do not contact referees until after the interview stage.

Provide their Name, Position, Organisation, Phone number and Email address:*

I declare that to the best of my knowledge the above information and that submitted in accompanying document(s) is correct. *
1. I understand and agree to the above.

How did you hear about this position?*
1. Seek.com
2. LinkedIn
3. Facebook/Social Media
4. Referred by Friend/Family

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ECEC Fees Officer

Job No: CCW554 Location: Wollongong Closing Date: 19 Sep 2025 AEST

ECEC Fees Officer (PPT at 22.8 hrs/wk)

Built on Care, Driven by People

What Brings You to the Role

Perks with Purpose, Because You Matter

Personal Details * Required field

Questions

Source Selection

Where did you hear about this job? *

About us - We care

Job No: CCW554

Location: Wollongong

Closing Date: 19 Sep 2025 AEST