Family Support Worker - Supervised Contact
Job No:
CCW616
Location:
Wollongong
Our Purpose, Your Impact
Do you want to make a genuine difference in the lives of children and families? As a Family Support Worker, you’ll play a vital role in creating safe, supportive and positive experiences for children from separated families. Through strong role modelling, encouragement and relationship‑building, you’ll help children feel secure during contact visits and support families to move forward with confidence.
As a valued member of our Children’s Contact Service (CCS) team, you’ll work closely with families to help them achieve their goals, strengthen relationships and create positive, child‑focused outcomes. Every shift is an opportunity to make an impact where it truly matters.
- Pay rate: $38.65 per hour + weekend penalty rates
- Hours per fortnight: 22.8 hours (Friday, Saturday and Sunday)
- Position type: Maximum Term Part-Time
- Location: Wollongong
If these hours don’t quite fit your availability, we still encourage you to apply. We regularly build talent pools and welcome applications for future opportunities as additional hours or days become available.
Perks with Purpose, Because You Matter
When you join us, you’re not just taking on a role — you’re becoming part of an organisation that genuinely values its people. In return for the important work you do, you’ll enjoy a range of benefits designed to support your wellbeing and work life balance, including:
- Increase your take home pay through salary packaging
- Access to a range of fitness and health facilities via Fitness Passport
- Additional paid personal leave each year
- Be rewarded for helping our team grow through our Refer a Friend Program
- Paid Parental Leave, because taking time for your family is important too
- Support for flexible working arrangements and healthy work life balance
- Free, confidential support through our Employee Assistance Program
What you bring to the role
- Tertiary qualifications in welfare, child development, social sciences or related field and/or relevant industry experience
- Working with Children Check and current First Aid Certificate (or willingness to obtain one)
- Efficient time management including the ability to prioritise case load
- In depth understanding of child protection legislation and ability to identify relevant factors indicating a child may be at risk of significant harm
- Understanding of issues relating to mental health, gambling, drugs and alcohol, family violence, socioeconomic challenges and family separation
Built on Care, Driven by People
CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances. Our Vision is for inclusive, thriving communities where human dignity of all is respected and valued by putting people first.
We provide services that support people across all stages of life: early childhood education, out of school hours care, community age and disability care, foster care, school counselling and parenting courses across the Illawarra, Shoalhaven, Southern Highlands and the Macarthur regions. We are proud to offer genuine career pathway opportunities to our employees so they can continue to work with us.
Click here for the Position Description.
For further information contact Amy Braddick on (02) 4254 9315
Close Date: 19th April 2026
This role may close before the official date as we review applications continuously. If you’re passionate about making a difference, apply today!
We value diversity and inclusion. CatholicCare Wollongong welcomes applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally diverse backgrounds.
We are committed to child safety and the National Principles for Child Safe Organisations. All roles require probity and pre-employment checks.
Applications are reviewed as they come in, so apply early to avoid missing out. We look forward to hearing from you!
