Team Leader - Care Partner
Job No:
CCW648
Location:
Illawarra
Lead a team that changes lives every day.
Are you an experienced aged care leader ready to step into a role where your people skills and sector knowledge shape the quality of care delivered to some of our most vulnerable community members? Join CatholicCare Wollongong as Team Leader – Care Partners, where you will lead, coach and develop a high-performing team while maintaining a small caseload of your own.
We are recruiting a Team Leader to provide operational leadership across our Care Partner team in the Aged and Disability Services program. Based within the Catholic Diocese of Wollongong, this role drives the quality and consistency of care across the team while keeping the program on track against its strategic goals .
- Payrate: $51.00–$55.72/hour + NFP Salary Packaging + KM reimbursement
- Hours per week: Full time, 38 hours/week
- Position Type: Permanent
- Location: Within the Catholic Diocese of Wollongong
Role highlights
In addition to being part of a values-driven organisation focused on quality and compassion:
- Up to $18,550 tax-free NFP salary packaging
- 15 days paid personal leave each year
- 3 days additional leave at Christmas
- Study leave and professional development opportunities
- Fitness Passport and Employee Assistance Program
What you'll be doing
- Lead, supervise and coach the Care Partner team across regional areas, building a culture of accountability, inclusion and continuous improvement
- Manage team and individual performance including appraisals, recruitment, training and professional development
- Maintain a small caseload, providing direct case management and supporting clients to achieve their goals within funded budgets
- Monitor program compliance against Aged Care Quality Standards, legislative requirements, funding obligations and organisational KPIs
- Support the attraction and retention of new clients and provide a consistent entry point for new Home Care Package enquiries
- Assess and address risk, escalate issues appropriately and report regularly to the Executive Manager on team outcomes
What we're looking for
Essential
- Minimum 3 years' experience leading a team within the aged care sector
- Relevant tertiary qualifications in aged care, health, community services or business management (or Certificate IV in Leadership and Management, or working towards)
- Sound knowledge of the My Aged Care system and community-based aged care service delivery
- Demonstrated complex case management experience
- Strong coaching, relationship-building and stakeholder engagement skills
- Understanding of contractual, legislative and governance requirements including the new Aged Care Reforms
Desirable (highly regarded)
- Experience supporting a team through service reform or organisational change
- Familiarity with rostering systems and cost-effective service scheduling
- Experience with business development or client growth activities in a community care setting
Why CatholicCare Wollongong?
At CatholicCare Wollongong, we're committed to delivering compassionate, high-quality care that strengthens individuals, families and communities across the Illawarra and beyond. As Team Leader, you'll have genuine scope to shape how your team works, supported by an Executive Manager who values reflective practice and invests in your development.
Ready to make a difference?
Click apply now for the Position Description.
Feel free to forward this vacancy to someone you may know!
For further information, contact Thera Lynch at theral@catholiccare.dow.org.au
Applications close: 27 July 2026
Applications will be reviewed as they are received — early applications are encouraged.
We value diversity and inclusion. CatholicCare Wollongong welcomes applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally diverse backgrounds.
We are committed to child safety and the National Principles for Child Safe Organisations. All roles require probity and pre-employment checks.
