Care Finder – Case Manager

Hobart (Bellerive Office) TAS

Full Time Basis

• Work with a rapidly growing organisation committed to social justice
• Discounted membership to over 290 gyms/recreation centres
• Competitive rates: $53.19 - $55.60 p/hr (dependent on qualifications + experience)
• Access to Salary Packaging
• Full Time Basis
• Based at our Bellerive Office in Hobart (TAS)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania

Your new role

We are currently seeking a flexible and enthusiastic Care Finder Case Manager to join our dynamic team covering Hobart and surrounding area on a Full Time basis. We are seeking candidates with excellent communication skills who can build rapport with those who are socially isolated within the community. Care Finder Case Managers provide assertive outreach to assist older people who face barriers to accessing aged care and are vulnerable, marginalised, and disadvantaged.

Your responsibilities and duties will include:

• Undertaking assertive outreach to find and connect with marginalised clients, including visiting people in their own homes or other informal locations.
• Conducting comprehensive assessments and develop support plans in collaboration with clients.
• Supporting  clients to navigate My Aged Care and other services systems including NDIS to ensure they are receiving the services they want, need and are entitled to.
• Completing/reviewing client file documentation and ensure timely and accurate recording of client information and data.
• Participating in Communities of Practice and peer-based forums to share knowledge and develop strategies to engage with people who need support to navigate the aged care system.

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• A qualification in Social Work, Social Sciences, Welfare or equivalent
• Outreach skills including the ability to locate and establish rapport with both socially isolated people and people with challenging behaviours.
• Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• A current drivers licence, and reliable vehicle
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communication skills and the ability to engage with people from varying backgrounds.
• First Aid Certificate

This sounds great! How do I apply?

For more information about this exciting role, you can view a copy of the Task analysis here and of the Position Description here

Applications can be addressed to Lisa Roberts and submitted by filling out the required information below.

Please upload your documents in PDF Format

Applications close on Wednesday 25^th  of June 2025 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine as well as the 2025 Influenza Immunisation before commencing employment, and must provide evidence.