Case Manager - Care Finder

Based at Braeside Office (VIC)

Multiple Positions Available

INTERNAL ONLY

• Work within a dynamic and supportive team
• Multiple positions available – 1.6 FTE total
• Covering eastern Melbourne suburbs
• Based at our Braeside office (VIC) and reporting to the Northern Coordinator

Your new role

We are currently seeking flexible and enthusiastic Care Finder Case Managers to join our dynamic team covering Melbourne’s eastern suburbs while being based at our office in Braeside. We are looking for candidates with excellent communication skills who can build rapport with those who are socially isolated within the community.

There are multiple opportunities available, totalling 1.6 FTE. Please advise of your preferred basis while answering the screening questions.

As Care Finder Case Managers you will provide assertive outreach to assist older people who face barriers to accessing aged care and are vulnerable, marginalised, and disadvantaged.

Your responsibilities and duties will include:

• Undertaking assertive outreach to find and connect with marginalised clients, including visiting people in their own homes or other informal locations.
• Conducting comprehensive assessments and develop support plans in collaboration with clients.
• Supporting clients to navigate My Aged Care and other services systems including NDIS to ensure they are receiving the services they want, need and are entitled to.
• Completing/reviewing client file documentation and ensure timely and accurate recording of client information and data.
• Participating in Communities of Practice and peer-based forums to share knowledge and develop strategies to engage with people who need support to navigate the aged care system.

We are looking for candidates with the following:

• A qualification in Social Work, Social Sciences, Welfare or equivalent
• Outreach skills including the ability to locate and establish rapport with both socially isolated people and people with challenging behaviours.
• Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• A current drivers licence, and reliable vehicle
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communication skills and the ability to engage with people from varying backgrounds.
• First Aid Certificate

This sounds great! How do I apply?

For more information about this exciting role, you can view a copy of the Position Description here. 

Applications can be addressed to Mat Small and submitted by filling out the required information below.

Please upload your documents in PDF format.

Applications close on Thursday 29^th of January 2026 at 5pm

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au