10025 Area Support Officer

Work Type: Fixed Term until 31/07/2025
Location: Capella
Department: Commercial and Corporate Services
Salary:  Stream A, Level 1.6 - 2: $35.99 - $39.12 per hour + superannuation

Are you passionate about providing exceptional customer service? 

Central Highlands Regional Council is seeking a customer focused and proactive Area Support Officer to join the team in our Capella office. 
In this unique opportunity you will undertake a range of high level administrative and customer service functions associated with the day to day running of the area office. This role will also work in our busy contact centre assisting with incoming enquiries from across the region.

This varied role will provide excellent customer service to internal and external customers along with providing general administration support to various departments within the organisation. 

To be considered for this opportunity, you will have:

• A customer centric approach with experience in resolving general enquiries
• Demonstrated high level administration experience
• Ability to answer and respond to high call volumes
• Highly organised with the ability to prioritise and manage your time efficiently 
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence
• Hold a Queensland Working with Children Check ( Blue Card) or ability to obtain.

In this position you will enjoying working with a highly collaborative team and be supported by a leadership team who will empower you to succeed. If you are interested in becoming a member of the Commercial and Corporate Services team who are committed to making a difference, then we’d like to hear from you. 

Working for Central Highlands Region has its benefits. 

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.  

Benefits Include:  

• A generous superannuation scheme
• Corporate uniform allocation 
• Payroll deductions and salary sacrifice options 
• Wages paid fortnightly 
• Employee Assistance Program 

To apply for this position:  

As an equal opportunity employer, we welcome applications from diverse backgrounds.  

Please download and review the position description.  

To be considered for this position, please include the following documents:

1. A cover letter outlining your motivation for applying for this position
2. Your resume detailing your career history relevant for this position.

Pre-employment Checks 

To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently. 

The pre-employment checks relevant to this position include: 

• Right to Work in Australia
• Medical assessment 
• Criminal history check
• Queensland Working with Children Check
• Reference and licence checks

For a confidential discussion, please contact a member of the Recruitment Team on 1300 242 686 or register your application by submitting your cover letter and resume.

Applications close: Tuesday 7th January 2025 at 8am.