- Council / About Council / Careers / Casual Front of House Staff – Civic Theatre
Casual Front of House Staff – Civic Theatre
Job No:
CN2220
Location:
Newcastle, NSW
- Are you passionate about hospitality and delivering first-rate customer service?
- Do you thrive in a fast-paced, bustling team environment?
- Help create an exceptional customer experience for patrons of the arts at our beautiful Civic Theatre.
Thriving and rapidly transforming, Newcastle is New South Wales’ second largest city and is located 160km north of Sydney. It offers the perfect lifestyle and career environment.
City of Newcastle (CN) is now seeking professional, customer-focused Casual Front of House Staff to play an integral role in delivering events at our historic Civic Theatre, supporting concerts, plays, stand-up comedy, and various other productions.
In this diverse role, no two shifts are alike. You’ll draw upon your excellent customer service and interpersonal skills to perform ushering duties, including guiding patrons to their seats, assisting patrons with special needs, monitoring for banned items, and solving any customer concerns or disputes in relation to seating.
Additionally, you’ll perform cash handling duties and ensure the smooth operation of the theatre’s bar during trading hours, including set-up, mixing and serving drinks, stock control, and closing duties/clean up at the end of your shift. Further responsibilities include ensuring the overall cleanliness of the theatre’s function area and assisting in the general security of the venue.
The essentials you’ll need:
- Good interpersonal skills.
- Able to work quickly and efficiently.
- Enjoy working with people.
- Neat personal presentation.
- An emphasis on teamwork.
- Current responsible Service of Alcohol (RSA) certification (or willing to obtain).
- Current Working with Children Check (or willing to obtain).
Other valuable skills you may have:
- Good cash-handling skills.
- Applied usher and/or bar service experience in a fast-paced environment.
Sound like the perfect job for you? Apply Now!
City of Newcastle proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity to represent the community of our Local Government Area.
All candidates will be assessed against the selection criteria outlined in the position description. Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.
You must have the right to live and work in Australia to apply for this job.
To view the full position description please click here.
Application Closing Date: Wednesday, 25 March 2020.
Remuneration: Hourly rate of $25.56 plus super (inclusive of casual loading).
Contact: Melissa Damstra – Customer Experience Coordinator - 02 4974 2455.
The NSW Child Protection (Prohibited Employment) Act 1998 makes it an offence for a person convicted of a serious sex offence, or a Registrable Person under the Child Protection (Offenders Registration) Act 2000 to apply for these positions. Relevant criminal, Working With Children and prior employment checks, including relevant disciplinary proceedings, will be conducted on recommended candidates.