Parking Officer

Job No: CN2350

Location: Newcastle

Employment Status: Permanent Full Time

No. of Vacancies: 2

Closing Date: 16 Nov 2020 AEDT

• Provide outstanding customer service to the community.
• 2 x Permanent Full Time roles available for 38 hours per week.
• Flexible work arrangements available, including a 9-day fortnight

City of Newcastle (CN) has an opportunity for customer service professionals to join our Transport and Compliance team to monitor parking in accordance with the NSW Road Rules and associated Acts and Regulations. You will be required to issue parking penalty notices for offences applicable to the level of authority and delegation.

This role acts as a City ambassador by delivering a customer focused parking management and information service, which focuses on safety, accessibility and amenity. You may be required to work across 7 days which may include staggered shifts commencing at 6:15 am or finishing up to 10 pm.  You will be required to work independently with minimal supervision.

At CN our people are valued and have access to a range of benefits that help balance life at work and at home. These include a range of flexible working options, professional development opportunities and health and wellbeing programs.

The essentials you need;

• Sound knowledge of the NSW Road Rules and associated legislation.
• Excellent customer service skills, public contact experience and the ability to promote Council’s image in the community.
• Sound analytical and problem-solving skills with the ability to competently address technical issues including an ability to apply sound mediation, conflict and negotiation skills.
• Ability to work in a multi-disciplinary team environment with a customer service focus.
• Sound written and oral communication skills including sound computer literacy.
• Ability to manage work priorities efficiently and to work independently with a minimum of supervision.
• Current Class 'C' Driver’s Licence.
• Preparedness to work in a team environment on a rotating 7 day roster which includes early morning and evening patrols of the City.

Other valuable skills you may have;

• Completion of Certificate IV in Local Government Regulatory Services or equivalent qualification in a law enforcement field.
• Knowledge of the provisions of the Roads Act 1993, Local Government Act 1993 and Road Rules legislation and associated Acts, Protection of the Environment Operations Act 1997, Environmental Planning and Assessment Act 1979, Companion Animals Act 1998 and Impounding Act 1993.
• An understanding of the local government regulatory operations

Sound like the perfect job for you? Apply Now!

City of Newcastle proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity to represent the community of our Local Government Area.

All candidates will be assessed against the selection criteria outlined in the position description. Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.

You must have the right to live and work in Australia to apply for this job.

To view the full position description please click here.

Application Closing Date: Sunday, 15 November 2020.

Remuneration: $65,891 + 9.5% Superannuation per annum for a 38 hour week.

Contact: Mike Heather – Parking Operations Coordinator – 02 4974 5008.