Commissionaires (Security)

• Support event delivery at some of Newy's most iconic venues, facilitating security, room presentation and customer service.
• Exciting and diverse role.
• 1 x permanent and multiple casual opportunities available.

City of Newcastle (CN) is currently seeking Commissionaires to join our Civic Services team. Civic Services manages key CN venues and cultural facilities. The team is passionate about Newcastle, culture, and the venues they look after, all with the aim of greater community benefit. We currently have a permanent full-time opportunity and casual opportunities for this role.

As a Commissionaire (with Security), you’ll manage event delivery and venue operations within City Hall, levels 1 and 6 of 12 Stewart Avenue, Fort Scratchley Function Centre and event / meeting spaces in other locations as required. The role will be responsible for delivering events and taking the lead role of event delivery and venue operations during functions where a Duty Manager is not rostered on.

Specific duties will include but are not limited to: emergency management, security (monitoring the venue and responding and managing escalated security issues), providing exceptional customer service throughout the running of events, event setup (including audio-visual and staging), providing cleaning and venue presentation services; undertaking routine maintenance activities; and providing all required event and security support for civic events such as Council Meetings and Citizenship Ceremonies. In this role you may have to deal with difficult situations on occasion, so strong emotional maturity and discretion are required. 

Find out more about your new career by viewing the position description here.

Why join CN?

• 4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays
• 17.5% annual leave loading yearly payment 
• Paid parental leave for primary carers
• Industry leading employment conditions
• Corporate Fitness program from as little as $6.45 per week
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities
• Leading the CN Way leadership program
• Inclusion, Diversity & Equity (IDE) employee networks and initiatives
• Access to Health & Wellbeing programs including an Onsite Physiotherapist, Yoga and Mental Health Ambassador Groups

Life at CN

At CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work life balance.

We are focused on making a real difference in our community and achieving our vision of creating a smart, liveable, and sustainable global city.  We are proud to deliver services valued by our community. 

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Application Closing Date: Sunday 10 November 2024.

Remuneration: $73,507.52 + 11.5% Superannuation per annum for a 38-hour week OR casual hourly rate of $46.32 + 11.5% Superannuation (inclusive of casual loading).

Contact: Michael Steel - Venue Operations Manager - 02 4974 2163.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact recruit@ncc.nsw.gov.au for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

CN do not accept unsolicited resumes and we respectfully ask that recruitment agencies do not contact us at this stage.