Maintenance Planning and Scheduling Officer

Job No: COG1517
Location: Ashmore

 

About the team

The City of Gold Coast is committed to fostering an exceptional workplace culture that prioritises employee well-being, professional development, and work-life balance. Join our progressive organisation and be part of a passionate workforce of forward-thinkers, united by a shared purpose – together we enhance the Gold Coast way of life.

The Maintenance Planning and Scheduling team schedule planned and reactive maintenance work across the City to ensure that the City’s assets are maintained to high standard.

We are seeking a technically minded, customer focused individual to assist with the planning and scheduling of works.

About the role 

The position is based within the Maintenance Planning and Scheduling Unit within the Infrastructure Maintenance Branch and works closely with supervisors, field staff, asset custodians and other members of the MPS team in planning, scheduling, and processing planned and reactive maintenance work, utilising the SAP system and other associated systems and processes.

Key Deliverables of the position:

  • Triage, assess risk and validate a high volume of reactive maintenance notifications based on varying levels of risk through the Councils CMMS (SAP).
  • Coordinate low priority work orders with Asset Custodians and internal maintenance supervisors to ensure planned maintenance requests are actioned according to the multiple service level agreements through the City’s CMMS (SAP).
  • Work within the City’s maintenance work management and asset management processes and contribute to the enhanced use of technology (work management systems, mobile computing) to assist in the efficient management of resources and services.
  • Work in partnership with your Supervisor to agreed performance standards and mutual expectations. Give and receive regular feedback to enable performance to be improved and take personal responsibility for optimising your potential within the City.

We’re looking for people who have: 

  • Trade qualification or previous Planning experience in a maintenance environment is highly desirable.
  • High level of SAP maintenance experience or other maintenance management systems
  • Excellent MS Office skills
  • Highly developed time management skills and the ability to deal with competing priorities.
  • Competently identify risk and apply appropriate resolutions
  • Highly self-motivated, reliable with a drive to continually work toward achieving individual and team goals
  • Excellent customer service skills for both internal and external clients
  • C Class Drivers Licence

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

  • 9-day fortnight  
  • Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  
  • Personal and professional development courses
  • Access to 350+ fitness facilities through Fitness Passport 
  • 4 free confidential counselling sessions a year for you or an immediate family member
  • 1 free nutritionist and financial advice session per year  

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply

To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

We also ask that you complete computer literacy and internet knowledge (CLIK) testing as part of your application. To complete this testing, please click HERE.

Please note applications will only be assessed if all elements have been completed. 

Contact Person    Alexandra McNulty  

Contact Email      amcnulty@goldcoast.qld.gov.au 

Closing Date        Thursday, 12 March 2026 @ 11:59pm   

 

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law. 

Apply Now

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