Animal Management Officer
Job No:
COG1546
Location:
Bundall
- Full Time | 9-day fortnight | 36 hours
- $2,713.67 per fortnight plus attractive allowances and superannuation
- Position Brief - Animal Management Officer
About the team
The City Inspectorate branch is responsible for enforcement of the City’s standards and local laws, across building, community, public safety and environmental health compliance to protect safety and amenity for the City’s residents and visitors. The Community Compliance business unit is responsible for delivering animal management initiatives to residents including patrols and enforcement, impounding and off leash facilities, pet education, and complaints management, to ensure animals are appropriately cared for and managed in compliance with legislation.
About the role
Animal Management Officers are responsible for undertaking compliance, education and proactive programs within the Community. We provide practical solutions to achieve compliance while enhancing the overall well-being of our community, our pet owners and their pets. Hours range between 6:00am and 6:00pm and you must be willing to work over a 7-day roster. Animal Management Officers participate on the on-call roster, attending to call-outs and emergencies as part of the role.
Position responsibilities:
- Conduct proactive patrols and respond to a variety of Animal based complaints across the City.
- Deliver appropriate and equitable regulatory action such as warnings and infringement notices in a professional manner.
- Impound/seize animals found wandering at large or posing a threat to public safety.
- Participate in Animal Management community awareness and engagement activities such as school presentations, community events and public consultation sessions.
We’re looking for people who have
- You have a genuine interest in people; you are skilled in negotiating positive outcomes in challenging situations and are comfortable handling animals.
- You are passionate about providing an excellent customer service experience. People would describe you as someone who is honest, has high levels of integrity and comes to work each day with a positive 'can do' attitude.
- You are someone who strives to do your best and have a desire to expand your knowledge and skills. You are open to receiving feedback and can provide constructive input on how we can continually improve our processes and service delivery levels.
- You acknowledge that conflict can sometimes arise in the community and have the maturity, experience and commitment to resolve differences in a positive, calm and respectful manner.
- You hold a Certificate IV in Government Investigations or have the equivalent knowledge.
- You hold an unrestricted driver's licence class “C”.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
- 9-day fortnight
- Flexible work arrangements to suit your lifestyle
- Uniform provided
- Free parking
- Personal and professional development courses
- Access to 350+ fitness facilities through Fitness Passport
- 4 free confidential counselling sessions a year for you or an immediate family member
- 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person: Kirsty Wiik
Contact Email: kwiik@goldcoast.qld.gov.au
Closing Date: Thursday 12th March 2026 at 11:59 pm
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.