City Laws Officer - Littering and Illegal Dumping

Job No: COG1763
Location: Bundall

 

About the team

The City Laws team provides education and enforcement services across a diverse range of Local and State Laws to protect the safety, accessibility and amenity for the City’s residents and visitors.

About the role 

City Laws Compliance is seeking a temporary (36 months) full-time City Laws Officer - Littering and Illegal Dumping to work within a dynamic team delivering specialist regulatory services. This role is designed to provide proactive and targeted compliance enforcement across the city, responding to and investigating litter and illegal dumping across high-density, rural and hotspot areas, conducting educational and enforcement campaigns and engaging with the community.

Key Responsibilities:

  • Conduct targeted compliance campaigns in high-density and hotspot areas for illegal dumping and littering.
  • Perform door-to-door proactive compliance checks and educational engagements.
  • Operate the education sign trailer in strategic locations to enhance public awareness.
  • Install regulatory signage in identified problem areas for better compliance enforcement.
  • Undertake complex investigations into persistent illegal dumping offences in high-density areas.
  • Collaborate with existing officers for coordinated enforcement actions.
  • Conduct regular site inspections to identify emerging illegal dumping hotspots.
  • Maintain accurate records of all investigations, interactions, and enforcement activities.
  • Provide educational materials and compliance advice to residents and businesses.
  • Report and recommend locations for overt camera installations.
  • Participate in community events to promote littering and illegal dumping awareness.
  • Conduct follow-up inspections to ensure compliance with issued directions or notices.
  • Liaise with other departments and external stakeholders to resolve complex cases.
  • Adapt and respond rapidly to emerging illegal dumping complaints across the city.
  • Capture and report littering/illegal dumping data to Department Environment, Tourism, Science, and Innovation.

We’re looking for people who have: 

  • Demonstrated high-level investigation skills with the ability to manage complex cases.
  • Strong proactive approach to compliance and community engagement.
  • Excellent verbal and written communication skills, including report writing and conflict resolution.
  • Ability to manage conflict situations calmly and effectively.
  • High resilience and ability to maintain composure in high-pressure scenarios.
  • Strong organisational skills, with the ability to manage a high volume of work efficiently.
  • Ability to interpret and apply legislation, operating procedures, and work instructions.
  • Proficiency in the use of technology for investigations, reporting, and data management.
  • Possess a current C Class driver’s licence. 

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

  • 9-day fortnight 
  • Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  
  • Personal and professional development courses 
  • Access to 350+ fitness facilities through Fitness Passport 
  • 4 free confidential counselling sessions a year for you or an immediate family member
  • 1 free nutritionist and financial advice session per year 

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply

To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person     Kirsty Wiik | Lisa Harrison 

Contact Email        kwiik@goldcoast.qld.gov.au | lharrison@goldcoast.qld.gov.au 

Closing Date          Tuesday, 02 June 2026 at 11:59pm AEDT   

 

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

Apply Now

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City of Gold Coast Recruitment