- Full Time /9 Day Fortnight /36 hours
- Salary: From $94,439 plus Superannuation
- Position Brief - HR Officer
About the role
Join the City of Gold Coast as a HR Officer and help shape a workplace where people thrive. In this impactful role, you will collaborate with front line leaders, employees, and Chief People Office cross-functional teams to create an inclusive, engaging, and high-performing work environment.
This important role for the Chief People Officer undertakes a broad range of HR generalist support activities across the full employee life cycle.
If you are passionate about creating positive workforce experiences across the employee lifecycle and want to help position the City of Gold Coast as an employer of choice - the city that leads, a career that creates, we want to hear from you !
Duties for the role will include (but not limited to)
- Provide timely day-to-day accurate HR generalist guidance and support to front line leaders and employees across the full employee lifecycle in collaboration with CPO cross-functional teams
- Collaborate with hiring managers and Talent Acquisition Partners to support throughout the City's recruitment lifecycle
- Assist the business with local level workforce planning in relation to position and people management
- Work collaboratively with the Compliance Training Business Partners to identify compliance requirements and support the business with scheduled training to effectively monitor, assess and maintain compliance
- Acts as a conduit between CPO processes, projects, policies and procedures, to support allocated business areas to apply operationally
- Remedy any disconnect between design to operational function and/or implementation
- Assist CPO cross-functional teams and the business in the collation of relevant data or information pertinent to various people and position management and people related reporting activities
- Promote a positive workplace culture and drive high-performance principles by championing and providing on the ground support for CPO initiatives.
We’re looking for people who have:
- A Diploma of Human Resource Management and/or relevant knowledge and experience.
- Proven capability providing accurate, timely advice across the full employee lifecycle, including recruitment, onboarding, performance, workforce planning, and employee relations
- Experience partnering with front line leaders, employees, and cross‑functional HR teams to deliver consistent, high‑quality people support
- The ability to support position management, analyse workforce needs, and contribute to local-level planning activities
- Experience in interpreting HR policies, processes, and projects, and applying them effectively within operational environments; ability to identify and resolve gaps between design and implementation
- Experience collating, analysing, and presenting people-related data; strong attention to detail and proficiency with HR information systems and reporting tools
- Demonstrated commitment to promoting positive workplace culture, supporting high‑performance behaviours, and championing organisational people initiatives.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
- 9-day fortnight
- Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
- Personal and professional development courses
- Access to 350+ fitness facilities through Fitness Passport
- 4 free confidential counselling sessions a year for you or an immediate family member
- 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person Jansen Croft
Contact Email JCROFT@goldcoast.qld.gov.au
Closing Date Thursday 16 July 2026 @11:59 pm
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.