Marketing and Communication Officer

Job No: COG1964
Location: Bundall

 

About the role 

We are seeking a motivated and creative Marketing and Communications Officer to join our Marketing and External Communications team. In this role, you will develop and deliver strategic marketing and communications initiatives that promote the City’s services, strengthen community engagement, and contribute directly to the delivery of the Council Plan.

About you

You are an energetic and strategic communicator with a flair for creating campaigns that make an impact. With strong stakeholder engagement skills and a creative mindset, you know how to craft messages that resonate and deliver results. You thrive in a fast-paced environment, bringing both adaptability and collaboration to every project. Your ability to balance big-picture thinking with practical, results-driven execution will ensure your success in this role.

As a key member of the team, you will:

  • Deliver strategic marketing and communications campaigns in collaboration with the wider Marketing and External Communications team.
  • Ensure communications are planned, effective, integrated, innovative, and deliver value for money.
  • Support the resolution of key issues through well-planned marketing and communications strategies.
  • Build and maintain strong relationships with internal and external stakeholders to maximise the reach and impact of City initiatives.
  • Enhance the City’s reputation through clear, consistent, and positive communication.
  • Contribute to monitoring and reporting on city-wide campaigns, ensuring continuous improvement and accountability.
  • Bachelor's degree Marketing and/or Communication or equivalent knowledge and relevant experience

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

  • 9-day fortnight  
  • Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  
  • Personal and professional development courses 
  • Access to 350+ fitness facilities through Fitness Passport  
  • 4 free confidential counselling sessions a year for you or an immediate family member 
  • 1 free nutritionist and financial advice session per year 

 

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person: Michelle Field

Contact Email: mfield@goldcoast.qld.gov.au 

Closing Date: Sunday 2nd August 2026, 11:59pm AEDT   

 

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

Apply Now

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