• Permanent Full-Time Employment Status/9-Day Fortnight/ 36 Hours
• Stream A Level 4
• Salary: From $86,611 plus attractive allowances and Superannuation
• Position Brief - City Laws Officer

As a City Laws Officer, no two days are the same. You’ll work across the Gold Coast community, responding to a diverse range of regulatory matters and helping ensure our public spaces are safe, accessible and enjoyable for everyone.

You’ll have the opportunity to develop your regulatory and investigative skills while making a tangible contribution to the Gold Coast community.

If you’re looking for a role where your judgement, communication skills and commitment to the community can make a real difference, we want to hear from you.

About the team:

The City Laws team provides education and enforcement services across a diverse range of Local and State Laws to protect the safety, accessibility and amenity for the City’s residents and visitors.

About the role: 

City Laws Officers provide a multi-skilled service administering, investigating, enforcing and prosecuting a wide range of matters under relevant State and Local Government Legislation, Laws, Regulations and Policies within the City of the Gold Coast.

City Laws is recruiting multiple full-time City Laws Officers to regulate a range of Local Laws across these key areas:

• General City Law Officer duties including, but not limited to, abandoned vehicles, public amenity and regulation, public space compliance and interference with a road.
• Regulation of local law breaches by people experiencing homelessness
• Illegal Camping (noting these officers are required to work their shift during the hours of 4pm – 12pm).

Key Responsibilities:

• Conducting investigations and inspections and providing timely responses to a broad range of complaints.
• Gathering evidence, taking statements, conducting interviews and providing evidence in court.
• Delivering proportionate and equitable regulatory action through issuing warnings, compliance notices, human rights assessments and infringement notices to those who don’t do the right thing.
• Recording and maintaining clear records and evidence of interactions, activities and outcomes.
• Produce written reports and submissions and prepare briefs for prosecution of offences under relevant State Government legislation and Acts and Council local laws and regulations.
• Act in accordance with the City’s high performance principles and deliver excellence in workplace safety.

About you: 

• Ability and availability to work a 4:00pm to 12:00am shift.
• Demonstrated high-level investigation skills with the ability to manage complex cases.
• Excellent verbal and written communication skills, including report writing and conflict resolution.
• Strong organisational skills, with the ability to manage a high volume of work efficiently.
• Proficiency in the use of technology for investigations, reporting, and data management.
• Confidence dealing with a diverse range of people and situations.
• The ability to remain calm, professional and respectful when dealing with challenging behaviour.
• An understanding of, or willingness to learn, relevant legislation, local laws, regulations and enforcement processes.
• A commitment to fairness, integrity, accountability and community safety.
• Previous experience in regulatory compliance, investigations, enforcement, local government, policing or a similar environment will be highly regarded.
• Possess a current C Class driver’s licence.

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

• 9-day fortnight  
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  

• Personal and professional development courses 

• Access to 350+ fitness facilities through Fitness Passport  

• 4 free confidential counselling sessions a year for you or an immediate family member 

• 1 free nutritionist and financial advice session per year 

• A stable working environment with job security    

• A professional, and inclusive work environment working with modern equipment  

• Free parking  

• Uniform and PPE provided  

• A work environment committed to safety as our number 1 priority  

• Opportunities to work overtime to increase your take home pay   

• Clear paths for career progression and advancement - whether you are interested in moving into a leadership position or upskilling with specialised training, we have plenty of opportunities for you to reach your personal and professional goals   

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply:
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person: Kirsty Wiik  

Contact Email : kwiik@goldcoast.qld.gov.au 

Closing Date: Sunday 13th September 11:59pm AEDT   

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.