Outreach Library Assistant

Job No: COG2108
Location: Ashmore

  • Full Time / 9 Day Fortnight / 36 Hours Per Week
  • Salary: From $72,603 plus superannuation  
  • Position Brief - Outreach Library Assistant

 

  About Libraries

The Gold Coast community loves our libraries. They are popular, visible, and an integral City service highly valued by the community. The Gold Coast Libraries' offering is recognised as one of Australia's largest public library services and delivers on the City's aspirations to provide a leading-edge library service. Our libraries offer extensive services and activities designed to inspire, generate new ideas, inform, and encourage active participation, helping our community to connect, learn and grow.

About the role 

As an Outreach Library Assistant, you will be a key player in delivering library services to our customers across the Gold Coast.  

You will be travelling through the Gold Coast in our Library van, so a current “C” class driver licence is essential.  

Your responsibilities will include: 

  • delivering library items and other resources across our network of libraries and Customer Service points
  • re-stocking Library Kiosks
  • maintaining remote Little Libraries
  • processing new and returned library items  

 

For more information, including role responsibilities please view the position brief.

We’re looking for people who have: 

  • possess emotional maturity and resilience, with the ability to make meaningful connections with our diverse customer base  
  • are proficient with technology, including iPads, and able to quickly learn how to use new software applications
  • prioritise safety and follow all WHS directions 
  • have great customer service skills  
  • are physically fit and able to load and unload up to 400 crates per day (weighing up to 16kgs each)
  • hold a “C” class licence and be confident to drive a Toyota Hi-Ace van

 

Be part of shaping the Gold Coast’s future 

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.  

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:   

  • 9-day fortnight  
  • Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations  
  • Personal and professional development courses 
  • Access to 350+ fitness facilities through Fitness Passport  
  • 4 free confidential counselling sessions a year for you or an immediate family member 
  • 1 free nutritionist and financial advice session per year 

 

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.  

How to apply
To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person Carly Barnes  

Contact Email cbarnes@goldcoast.qld.gov.au  

Closing Date Sunday 27th September 2026/11:59pm AEDT   

 

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.  

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

Apply Now

Privacy Acknowledgment

We collect your personal information in order to provide the services requested, perform associated Council functions and services, and to update and maintain Council's customer information records. Your personal information has been collected from Scout Talent Pty Ltd (ABN 18 129 212 602) (“Scout Talent”). Your information is handled in accordance with the Information Privacy Act (Qld) 2009 and may only be accessed by Councillors, Council employees, Scout Talent and authorised contractors. Unless authorised or required by law, we will not provide your personal information to any other person or agency.

We may also use your personal information in order to contact you to provide you with information regarding Council functions and services. If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.
By submitting a job application and providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in this Privacy Statement.

Our Privacy Policy explains how you may request access to and/or correction of your personal information. If you have any concerns about how we have managed your personal information or suspect a privacy breach has occurred, you can submit an enquiry via Council’s website. For details, read our Privacy Policy.


Personal Details * Required field

  1. Digits only or add + for international numbers

  1. If applicable

  1. (Please click on your profile and copy the URL from your profile page.)

Questions

Documents upload


Maximum file size: 50MB

Resume *

Cover Letter

City of Gold Coast Recruitment