About Collins Foods Limited
Collins Foods is an ASX-listed entity proudly employing over 17,000 employees globally. With a vision to be the World’s Top Restaurant Operator, we operate over 350 KFC restaurants in Australia, The Netherlands and Germany, and 27 Taco Bell restaurants in Queensland, Victoria & Western Australia.
Why work for Collins Foods?
Our mission at Collins is Restaurants Done Better. We have an obsession for raising the bar on what people think a restaurant experience should be. More Human. More Sustainable. More Digital. More Fun. In addition to working with iconic international brands, there are many advantages to joining the Collins Family. As part of your valuable contribution, you will be rewarded with:
- Competitive remuneration + Quarterly Bonus Program
- $300 Public Holiday allowance
- Access up to 13 paid "Recharge Days" per year . That's a 4 day working week every 4 weeks
- Ownership Share Plan
- Ongoing professional development opportunities
- Flexible working arrangements
- Access to a formal mentorship program
- Early access to long service leave after 7 years tenure
- Autonomy and independence to create your own success
- Commitment to 25% energy reduction by 2026
But it doesn’t stop here…we’ve got plenty more available to you. Click here to check out all there is about Lovin’ Life @ Collins.
The Role and YOU!
We've got an exciting opportunity for an experienced Restaurant General Manager (RGM) to lead our team for our new KFC Burdell restaurant, located in Townsville.
If you have a zest and passion for people and have an unwavering commitment to deliver unmatched customer experiences, results-driven leader with a passion for excellence and ready to take on your next challenge then we want YOU! The mission of our RGM is to deliver the best KFC experience in the world.
As the RGM, you will create a competitive and profitable restaurant and will take ownership of the following key duties and responsibilities:
- Delivering the highest standard of customer service
- Handling complaints in a professional and diplomatic dealt manner
- Ensuring that all products are prepared, cooked, and held in accordance with policies and procedures
- Upholding the highest level of hygiene, WHS & food safety standards
- Successfully implementing local marketing strategies, pricing changes, products, and promotions
- Consistently training and developing your Management Team and Team Members in line with company standards and guidelines
- Overseeing the effective recruitment, selection, and onboarding of your team
- Effectively managing employee grievances and ensuring that appropriate behaviour of the team is consistently maintained
- Fostering a dynamic, inclusive & engaging workplace culture
- Publishing that staff rosters in line with your labour budget
- Placing weekly stock orders and minimising food wastage
- Managing a profitable P&L to achieve your targets and deliver against your Balanced Scorecard objectives
Becoming a Restaurant General Manager with Collins will unlock your true potential and will give you the freedom to be the real you. It's not just a job, it's a way of life. If you are looking for an unmatched opportunity to be part of Collins Foods journey to become the world's top restaurant operator, apply now and submit your resume and a covering letter detailing why you're the best person for the gig!
Please note, the successful applicant will be required to undertake pre-employment screening tests which may include a National Police Check and qualifications checks.
Collins Foods is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer, and as such, all applicants will receive equal consideration for employment for which they qualify.