Duty Manager

Job No: CPA851
Location: Brisbane

Are you ready to do what you love? Join us as the Duty Manager at Ciao Papi.

Located at the New Farm end of the Howard Smith Wharves precinct, Ciao Papi is the perfect spot to sit and take in the river views whilst relaxing over a delicious Italian meal with friends, colleagues, neighbours and family - everyone is welcome at Ciao Papi!

Our guests can experience traditional Italian pasta, chargrilled meats, fresh seafood, a range of woodfired Napoli and crispy thin pizzas straight from Ciao Papi’s pizza oven, and you can’t forget the tiramisu and gelato.

We're on the lookout for a dynamic Duty Manager who can assist our growing team in delivering home-style hospitality experiences whilst taking in the belissimo views of our beautiful city!  

Responsibilities include:

  • Leading the guest experience and continually looking for opportunities to improve
  • Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything you do
  • Visibly active on the floor, leading by example and supporting Food and beverage Supervisors/Attendants to be the best that they can be
  • Assisting guests with any feedback and actioning as appropriate
  • A high knowledge of the product produced in venue
  • Basic knowledge of reporting 

What we’re looking for:

  • Experience in a similar role at a fast-paced restaurant 
  • Passionate about delivering exceptional guest service
  • Flexibility to work across a variety of shifts
  • Be a positive and collaborate team player
  • Assist with guest requests and requirements
  • Hold a valid Queensland RSA

Why you’ll love working for us?

  • Development opportunities/career pathways.
  • 50% team discount precinct wide.
  • Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services.
  • Team recognition rewards.
  • Extra week of annual leave after 5 years of service.
  • A collaborative and inclusive work culture, where your contributions truly matter.

Our Culture:

At ARTEMUS Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!

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About Us

Located at the New Farm end of the precinct, Ciao Papi is the perfect spot to sit and take in the river views whilst relaxing over a delicious Italian meal with friends, colleagues, neighbours and family - everyone is welcome at Ciao Papi!

Our guests can experience traditional Italian pasta, chargrilled meats, fresh seafood, a range of woodfired Napoli and crispy thin pizzas straight from Ciao Papi’s pizza oven, and you can’t forget the tiramisu and gelato - belissimo!