ServiceNow Developer
Job No:
CSA32
Location:
NEWCASTLE or SYDNEY
As a Technical Solution Consultant, you will be working as a hands-on ServiceNow Developer building moderate to complex workflows, integrations, and self-service catalogs in ServiceNow to automate business processes. You will learn and develop your subject matter expertise on the ServiceNow platform working collaboratively with the Digital Services Consulting Team.
Key Responsibilities
Key responsibilities for the role include performing tasks as outlined below:
- Participating in client workshops, requirement gathering and providing solutions
- Preparing and assisting with functional and technical design workshops
- Implementation and delivery of client solutions, while adhering to ServiceNow technical best practice and standards.
- Hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)
- Be a lateral thinker who is analytical and able to quickly develop an understanding of business processes and demonstrate exceptional problem-solving skills
- Demonstrate a high level of attention to detail with pride in the accuracy and presentation of information
- Strong communication skills (both written and verbal), negotiation and collaboration
- Individual contributor on client engagements or as part of the team while supporting Implementation and taking ownership of tasks and/or project workstreams
- Ensuring technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
- Ability to manage competing priorities in a complex environment and devise creative technical solutions
- Demonstrated experience in Agile project techniques and the ability to work independently as well as within a large team environment
- A passion to grow as a consultant and learn how to help customers achieve successful outcomes
- You should expect to work with various clients from commercial to enterprise and have the ability to switch context and customer easily
- Achieving and Maintaining ServiceNow certifications within the various product lines
Essential Knowledge, Skills and Experience
The successful candidate will be a key member of the CSA’s ServiceNow implementation team, and possess the following knowledge, skills and experience:
- IT Degree or relevant tertiary education in Computer Science and/or recognised industry qualifications and experience;
- Technical skills in web based technologies (HTML, CSS, JavaScript, XML, JSON and Web Services)
- Minimum 2 years experience working within a software development or platform development role
- Exceptional interpersonal skills, verbal communication and written communication with a high level of attention to detail with pride in the accuracy and presentation of information;
- Experience with process flow and data modelling
Preferred / Highly Desirable
- Consulting experience in a software development discipline;
- ServiceNow experience and certifications (Certified System Administrator, Certified Implementation Specialist)
- ITIL Foundations
- Experience working in a structured environment with an understanding of the principles of project management methodologies such as AGILE (Scrum) and Water Fall (Prince/PMBOK)
What is on offer:
- Exceptional salary package = 130K + base + super on offer to attract the highest quality of candidate
- Employee benefits - agile flexible working options, social club, refer a friend incentive program
- Professional, collaborative and innovative culture
- Company paid ongoing professional development, training and certifications
- Strong values - Honesty, respect, customer commitment, learning & excellence, sustainable and Balanced lifestyle
Do you have what it takes? To explore this opportunity to work with an excellent team in a supportive and flexible environment, please APPLY NOW!