Team Leader – Supported Independent Living

Job No: CSSRSILTL369808
Location: Gold Coast

Lead With Purpose – Empower Supported Living Services

We are seeking a passionate and capable Team Leader – Supported Independent Living to join our Community Services team.

Based on the Gold Coast, this Full-Time leadership role plays a critical part in overseeing three Supported Independent Living houses across the Gold Coast and Logan.
Comprehensive Salary + Mileage Reimbursement + Super + Salary Packaging + Employee Assistance Program 

About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites. 

About The Role:
You will work closely with the Program Manager and frontline teams to deliver high-quality, strengths-based support services that promote independence, dignity, and inclusion for people with disabilities.
As Team Leader – SIL, you will:

  • Lead and mentor a multidisciplinary team of case managers and support staff
  • Oversee the coordination and delivery of SIL programs, including daily supports and case management
  • Drive continuous improvement in service quality and client outcomes
  • Collaborate with families, guardians, and external providers to ensure responsive, individualised support
  • Assist with staff onboarding, supervision, and development
  • Contribute to intake, referral, risk assessments, and goal-setting processes
  • Ensure compliance with organisational and legislative requirements

About You:

  • Relevant tertiary qualifications in Human Services, Disability, Social Work, or similar
  • Demonstrated experience in program coordination or team leadership in a community services setting
  • Strong communication, team-building, and client engagement skills
  • A proactive and supportive leadership style
  • Knowledge of NDIS and relevant safeguarding legislation

Essential:

  • Current QLD Driver’s Licence
  • NDIS Worker Screening Check
  • Working with Children Check (Blue Card)

Why Choose Us?

  • Learning and development opportunities
  • Salary packaging, enjoy up to $15,990 of your salary tax-free! - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses before your salary is taxed- and you take home more pay!
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
  • Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
  • Access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.


Apply Now!
Please attach your resume, complete the application form and the questions below.

To view the position description, please Click here.

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About Us

We draw on our rich Lutheran tradition of caring for everyone – the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we’ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 20 sites across the state, all the way from Tallebudgera to Rockhampton.